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Windows 7 Update Fails Code 80070005

Posted on 2014-04-11
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Last Modified: 2014-04-11
Windows Update fails with the error code of 80070005.
Logged in as admin and checked for malware.

Any ideas?
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Question by:exhuser
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LVL 6

Accepted Solution

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Hassan Besher earned 2000 total points
ID: 39995407
the following steps are from MS forums, so check if these will help:

Method 1:
Open the Windows Update troubleshooter and run.
http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter
 
Method 2:
Perform clean boot, disable the antivirus and install the update.
Step 1:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7.
http://support.microsoft.com/kb/929135
Note: Please go through step 7 of the Kb to keep the computer in normal startup after fixing the issue.
 
Step 2:
Disable the security software temporarily.
Disable antivirus software
http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks.
 
Method 3:
Perform SFC scan and install windows updates.
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
http://support.microsoft.com/kb/929833
Method 4:
Run System Update Readiness Tool and perform windows updates.
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2 http://support.microsoft.com/kb/947821
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