Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Windows 7 Update Fails Code 80070005

Posted on 2014-04-11
1
6,531 Views
Last Modified: 2014-04-11
Windows Update fails with the error code of 80070005.
Logged in as admin and checked for malware.

Any ideas?
0
Comment
Question by:exhuser
1 Comment
 
LVL 6

Accepted Solution

by:
Hassan Besher earned 500 total points
ID: 39995407
the following steps are from MS forums, so check if these will help:

Method 1:
Open the Windows Update troubleshooter and run.
http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter
 
Method 2:
Perform clean boot, disable the antivirus and install the update.
Step 1:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7.
http://support.microsoft.com/kb/929135
Note: Please go through step 7 of the Kb to keep the computer in normal startup after fixing the issue.
 
Step 2:
Disable the security software temporarily.
Disable antivirus software
http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks.
 
Method 3:
Perform SFC scan and install windows updates.
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
http://support.microsoft.com/kb/929833
Method 4:
Run System Update Readiness Tool and perform windows updates.
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2 http://support.microsoft.com/kb/947821
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
On some Windows 7 (SP1) computers, Windows Update becomes super slow even the computer is reasonably fast.  There's one solution that seemed to have worked well for me (after trying a few other suggested solutions).
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question