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Windows Image Problems

Posted on 2014-04-11
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Last Modified: 2016-11-23
I have a new Dell OptiPlex which we're wiped clean and put a new Windows 7 Pro install onto.  This licensed Windows 8 machine downgraded to Windows 7 for our environment.

After the new install we place the necessary drivers and apps onto it, sysprep, oobe and normalize it.  

This image is then rolled out to other machines.

New machines are named and joined to the Server 2008 R2 domain.  Users login and create profile and all is good.

Next day or two days later the user attempts to log in and get the corrupt $Recycle.bin and their profile can't be loaded and a temp profile is used.  Because of the profile issue lots of things don't work right. Users are just normal Domain users without admin rights on the box.

Because its a Windows 8 box activating the windows is not necessary and it doesn't prompt us.

We've reimaged the box with the same problem again.  This is affecting all of the imaged machines. After reimaging and before joining the domain the old AD account for the computer is removed to add a new on join.

If I log in as the domain admin all is good without errors.

Any thoughts on where to go with this ??????

Thanks a million
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Question by:jtbrown1111
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9 Comments
 
LVL 83

Accepted Solution

by:
David Johnson, CD, MVP earned 2000 total points
ID: 39995575
First most you should always create your master image in a virtual machine as this removes hardware dependencies. Then sysprep the machine then capture the image.  Dell has hardware packs..  Capture the image then clean the drive and then install the new image.

What are you using to clone the machine?
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Author Comment

by:jtbrown1111
ID: 39995585
I'm using Clonezilla to image the drives.
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Author Comment

by:jtbrown1111
ID: 39995651
@ David,

When you refer to " clean the drive ",  I'm assuming you mean format it before hand.  The machines that I'm imaging and have created the image from are all identical and ordered at the same time from Dell .....   What I'm struggling with is the corrupt recycle.bin and the subsequent inability for windows to load the seemingly corrupt user profile.  

Thanks
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LVL 83

Expert Comment

by:David Johnson, CD, MVP
ID: 39995662
diskpart
select drive 0
clean

The corrupt recycle bin means that the permissions have changed on the drive.. which also means that the user profile permissions have also changed in your case.

How did you do the imaging and deployment?  Did you do sysprep before imaging?
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Author Comment

by:jtbrown1111
ID: 39995666
Built the image on the Dell computer, imaged it to the new computer using clonezilla and then ran sysprep ....    I'm learning now that I probably should have syspreped the image master before using clonezilla to the new drive .....

Thank you for your help,  its greatly appreciated ....  I'm not an expert by any means and learning from those who have suffered I'm sure the same experiences ......  :(

Joel
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LVL 83

Expert Comment

by:David Johnson, CD, MVP
ID: 39995670
Sysprep before.. I mention using virtual machines because you can save a snapshot before sysprepping and this way you don't run into the rearm limitations.  you can run Microsoft update on the virtual machines and keep these images relatively up to date.

Microsoft Deployment Toolkit is also free and supported and is the best way other than using system center configuration manager (not free).
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Author Comment

by:jtbrown1111
ID: 39995672
I will def spin up a virtual machine and try this method as well as look at the MS Deploy Toolkit ......  

Would it be safe to say that the issues with corrupt recycle.bin and the user profile permissions might be caused by the fact that I syspred'd after I imaged ?  

Thanks ..

Joel
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LVL 83

Expert Comment

by:David Johnson, CD, MVP
ID: 39995678
not might but without a doubt.
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Author Comment

by:jtbrown1111
ID: 39995680
@ David,

Thank you for the amazingly quick responses ....   I've downloaded the toolkit now and reading thru the guide for understanding .... I'll try it this week and see how things go.  I'm going to leave this case open over the weekend if I have more questions ....  

Greatly !!!   appreciate your help on a late Friday night when most would be relaxing from a long week .....  

Very much appreciated ....

Joel
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