Can't open Excel or Word file in green text - permission problem?
Posted on 2014-04-11
I'm trying to restore and open files from my old laptop. In one particular folder, I can open every file except 2. One is a Word document, and the other is an Excel document. Both were created using version 2010. It's strange, but both file names show up in green text. All the others are in black text, as usual.
When I try opening the Excel doc, I get the message:
"Excel cannot open the file 'Payroll_Budget.xlsx' because the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file."
When I try to open the Word doc, I get the message:
Word cannot open the document. user does not have access privileges."