Solved

Adobe updates

Posted on 2014-04-12
8
350 Views
Last Modified: 2014-04-16
My OS is win 7 prof 64 bit and I use IE 10.  Everytime I log on to the web I get countless times requests to update my media player or Adobe stuff.  I cannot understand it as I sometimes fall for it and download and run the program, but still it keeps on bugging me on and on like a duracell battery.  
Are these requests for media player updates or Adobe updates, just trojans or malware and can I just ignore them.  Hope the experts can please clarify this.. thank u.
0
Comment
Question by:jegajothy
  • 3
  • 2
  • 2
  • +1
8 Comments
 
LVL 34

Expert Comment

by:Dan Craciun
ID: 39996345
Please post a screenshot of the requests, so we can see if they are genuine or bogus.

Thank you.
0
 
LVL 92

Accepted Solution

by:
John Hurst earned 500 total points
ID: 39996513
Go to Adobe.com and check if your Flash install is current. Open Adobe Reader (or Standard) and select Help, Check for Updates. Media Player is covered by Windows Updates.

If your updates are current, then web pages asking you to update are false and attempting to cause havoc in your computer.

Be sure when you browse that you know the site you are going to is legitimate. Good sites will not ask for updates if the system is fully up to date.
0
 

Author Comment

by:jegajothy
ID: 39996840
thank u for your useful tip.  Thank u.
0
 
LVL 25

Expert Comment

by:Tony Giangreco
ID: 39997396
Your Flash player should be version 13. You can go to the control panel, click Adobe Flash player and check the version. You can also set many of the different products to only check for updates once a month to limit the times you get those notifications. I do this for Java, Adobe Reader, Adobe Flash, Quicktime Player and others that check for available updates.

Hope this helps!
0
Scale it in WD Gold

With up to ten times the workload capacity of desktop drives, WD Gold hard drives employ advanced technology to deliver among the best in reliability, capacity, power efficiency and performance.

 
LVL 34

Expert Comment

by:Dan Craciun
ID: 39997455
I use Secunia PSI (free) to stay on top of updates.
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 39997506
As of just a few days ago (after the first post here), Adobe Flash, Air and Shockwave are ALL new for Windows 7 (Flash V13, Air V13 and Shockwave V12.x). You should do those updates Adobe itself has not changed in some months (still V11.0.06).

For Windows 8, Air and Shockwave updates apply, Flash does not apply because it is built in and updated by Windows.

If you are fully updated and still get pop ups, you might wish to run a full virus scan.
0
 

Author Closing Comment

by:jegajothy
ID: 40005496
thank u it works.
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 40005523
@jegajothy - Thank you for the update and I am glad all is working.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

I've been an avid user and supporter of Malwarebytes Premium Version 2.x for years. It's an excellent product that runs alongside just about any Anti-Virus application without issues. It seems to have an uncanny ability to pick up many things that A…
An analysis of the phishing scam that has been affecting Google users, along with steps to take for protection, as well as what to do if you receive one of the emails.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now