?
Solved

watchguard firewall remote office vpn stopped working

Posted on 2014-04-12
1
Medium Priority
?
636 Views
Last Modified: 2014-04-25
we have 2 watchguard firewalls (XTM 2_ devices) at either end of a VPN that others had set up several years ago and has been working fine all that time. I am now backing up remote machines to the home office, so VPN is seeing lots more data.

a couple times now over the last couple months we have the problem that you can't get across the VPN. I really don't know watchguard boxes to see where to look for troubleshooting.

I rebooted the remote office box and that didn't restore the connection.  Waiting to reboot the home office box (see
http://www.experts-exchange.com/Hardware/Networking_Hardware/Firewalls/Q_28411381.html

I can't get into that box right now).

As in previous times, rebooting the home office box likely will restores things.

Any idea where to start to troubleshoot this? I don't know the watchguard interface and don't really know these more powerful firewalls in general.

I would like to just replace the boxes - 1 has expired live security, the other's live security is months from expiring - that's their support, right? I called them about this a month ago and they took days to call me back and defended the turn around time. I had rebooted the boxes and things were working and I wasn't on site, so I didn't pursue things.

any advice?  what's a good / easy to admin box?
0
Comment
1 Comment
 
LVL 25

Accepted Solution

by:
Zephyr ICT earned 2000 total points
ID: 39996971
As I mentioned in the other question, reboot might indeed be the only option here ... If you're looking for a nice replacement, look into SonicWall I'd say ...
0

Featured Post

[Webinar] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outsource Your Fax Infrastructure to the Cloud (And come out looking like an IT Hero!) Relative to the many demands on today’s IT teams, spending capital, time and resources to maintain physical fax servers and infrastructure is not a high priority.
This article will show you step-by-step instructions to build your own NTP CentOS server.  The network diagram shows the best practice to setup the NTP server farm for redundancy.  This article also serves as your NTP server documentation.
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…
When cloud platforms entered the scene, users and companies jumped on board to take advantage of the many benefits, like the ability to work and connect with company information from various locations. What many didn't foresee was the increased risk…

621 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question