Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Poor Outlook 2013 Search

Posted on 2014-04-13
6
828 Views
Last Modified: 2014-05-28
We have Outlook 2013 as part of Office Pro Plus 2013.  

We have two IMAP boxes -- one is several GB (probably not over 5-7GB) and one is less than 1GB.

We do searches in Outlook for data that we know is there and it does not show up.  We have tried to reindex (under Indexing options) and it says Microsoft Outlook is in there.

Do we need to uninstall and reinstall?  I don't want to do that but please let us know what else to try?
0
Comment
Question by:gta2011
6 Comments
 
LVL 15

Expert Comment

by:DrTribos
ID: 39997170
IMHO The search in outlook is poor at best.  I used google desktop. It is no longer supported but I think you can still download it.  Not sure how well it works with the newest version of outlook
0
 

Author Comment

by:gta2011
ID: 39997174
How can the professional email product of Microsoft have poor search?  Isn't it linked into the OS (we have Windows 7)?  Can we do something to the OS to tweak it?
0
 
LVL 20

Expert Comment

by:Patrick Bogers
ID: 39997222
DrTribos is right, we use a tool like LOOKEEN to search through our outlook archives.
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 
LVL 15

Expert Comment

by:DrTribos
ID: 39997237
Sorry. .. if you want to do something to the os, erm, well Google did release Chrome a while ago ;-)

Our company switched to corporate Gmail.  Best thing ever.
0
 
LVL 19

Expert Comment

by:regmigrant
ID: 39997652
When you checked that Outlook was in the 'search locations' did you also the advanced options and make sure for pst files that you are indexing properties and content?

Did you rebuild the index and give it time to complete?
0
 
LVL 5

Accepted Solution

by:
CarlosDominguez earned 500 total points
ID: 39999302
First, I suggest you to check if Outlook is building the index right now: try to enter some text in the search field, and then in the menu bar select search tools -> index status.

Maybe you have several PST files (personal folders). You have to check that all the personal folder locations are included in the index list: Menu "File" -> Options -> Search -> Search options

Taking into account that indexing 7 - 8 GB could take several hours, please note that: 1) When the computer is turned off os suspended, obviously, it will not be indexing* and 2) On the other side, if the computer is actively working, it will not be indexing, neither...**

* So you have to let the PC turned on and without user activity. If you have the configuration of the energy of your PC as to sleep / hibernate, then it will be suspended, and the index will not finish.
** The message is something like "Indexing speed is reduced due to user activity" and "indexing is waiting for computer to become idle"
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Office Picture Manager is not included in Office 2013. This comes as a shock to users upgrading from earlier versions of Office, such as 2007 and 2010, where Picture Manager was included as a standard application. This article explains how…
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

791 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question