Solved

Poor Outlook 2013 Search

Posted on 2014-04-13
6
823 Views
Last Modified: 2014-05-28
We have Outlook 2013 as part of Office Pro Plus 2013.  

We have two IMAP boxes -- one is several GB (probably not over 5-7GB) and one is less than 1GB.

We do searches in Outlook for data that we know is there and it does not show up.  We have tried to reindex (under Indexing options) and it says Microsoft Outlook is in there.

Do we need to uninstall and reinstall?  I don't want to do that but please let us know what else to try?
0
Comment
Question by:gta2011
6 Comments
 
LVL 15

Expert Comment

by:DrTribos
ID: 39997170
IMHO The search in outlook is poor at best.  I used google desktop. It is no longer supported but I think you can still download it.  Not sure how well it works with the newest version of outlook
0
 

Author Comment

by:gta2011
ID: 39997174
How can the professional email product of Microsoft have poor search?  Isn't it linked into the OS (we have Windows 7)?  Can we do something to the OS to tweak it?
0
 
LVL 19

Expert Comment

by:Patricksr1972
ID: 39997222
DrTribos is right, we use a tool like LOOKEEN to search through our outlook archives.
0
VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

 
LVL 15

Expert Comment

by:DrTribos
ID: 39997237
Sorry. .. if you want to do something to the os, erm, well Google did release Chrome a while ago ;-)

Our company switched to corporate Gmail.  Best thing ever.
0
 
LVL 19

Expert Comment

by:regmigrant
ID: 39997652
When you checked that Outlook was in the 'search locations' did you also the advanced options and make sure for pst files that you are indexing properties and content?

Did you rebuild the index and give it time to complete?
0
 
LVL 5

Accepted Solution

by:
CarlosDominguez earned 500 total points
ID: 39999302
First, I suggest you to check if Outlook is building the index right now: try to enter some text in the search field, and then in the menu bar select search tools -> index status.

Maybe you have several PST files (personal folders). You have to check that all the personal folder locations are included in the index list: Menu "File" -> Options -> Search -> Search options

Taking into account that indexing 7 - 8 GB could take several hours, please note that: 1) When the computer is turned off os suspended, obviously, it will not be indexing* and 2) On the other side, if the computer is actively working, it will not be indexing, neither...**

* So you have to let the PC turned on and without user activity. If you have the configuration of the energy of your PC as to sleep / hibernate, then it will be suspended, and the index will not finish.
** The message is something like "Indexing speed is reduced due to user activity" and "indexing is waiting for computer to become idle"
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Find out what you should include to make the best professional email signature for your organization.
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question