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Can't open downloaded xls files except in safe mode

Am in windows 7, Excel 7. If someone sends me an xls attachment - or if I download an xls file - it comes across with and IE7 Icon and I can't open it. It flashes for a second and then disappears. If I open in safe mode, and save it, everything is fine. Also -- if I forward to another email address that gives the option to open as HTML that works too. Any ideas?

Randy Downs

Try saving it to .xlsx.

You may be running into Protected Mode .

jlouija

ASKER

Thanks -- I am running Office 7 though. According the link you sent it was introduced in 10

jlouija

ASKER

Also -- what is the trick for saving to .xlsx? It only allows xls

Randy Downs

OK maybe this is closer to what you are seeing.

First make sure that Office Button > Excel Options > Advanced > General: Ignore other applications that use DDE is unchecked. ...
Try disabling add-ins, removing files from your XLSTART folders and clearing the box at Office Button > Excel Options > Advanced > General: At Startup open all files in...

jlouija

ASKER

Thanks -- that worked. There were now add-ins, but I had checked the DDE box before to see if that made any difference. Unchecking it now seems to have done the trick.

jlouija

ASKER

I've requested that this question be closed as follows:

Accepted answer: 0 points for jlouija's comment #a39997458

for the following reason:

Very fast response -- quick to solution

ASKER CERTIFIED SOLUTION

Randy Downs

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jlouija

ASKER

I did indeed mistakenly credit myself -- hopefully I was able to resolve that with the last move.