Solved

Printer won't boot "Please wait"

Posted on 2014-04-13
6
2,233 Views
Last Modified: 2014-04-15
Hi there,

 I have a Samsung printer SCX-5739FW.

When booting, it is stock at "Please Wait" and wont complete boot.

Thanks for your help,
Rene
20140413-132728.jpg
0
Comment
Question by:ReneGe
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
6 Comments
 
LVL 25

Accepted Solution

by:
Tony Giangreco earned 250 total points
ID: 39997624
Sounds like a hardware problem on the printer. Make sure the timer cartridges are all installed along with paper tray. If it does not display the ready status, you probably need a new mb or controller on it.
0
 
LVL 19

Expert Comment

by:regmigrant
ID: 39997627
Remove all cables except power and turn off
remove any sd cards/usb sticks
Remove cartridge, clean contacts on cartridge and printer
leave power off for 1 minute
restart
 If it won't boot at this point you will probably need an engineer
0
 
LVL 10

Author Comment

by:ReneGe
ID: 39997693
Thanks guys!

How do I access the power supply board?

Thanks anc cheers,
Rene
0
What, When and Where - Security Threats from Q1

Join Corey Nachreiner, CTO, and Marc Laliberte, Information Security Threat Analyst, on July 26th as they explore their key findings from the first quarter of 2017.

 
LVL 19

Assisted Solution

by:regmigrant
regmigrant earned 250 total points
ID: 39997723
you can buy a service manual here:
http://www.tradebit.com/filedetail.php/167574740-samsung-scx-4833-4835-5637-5639-5737-5739

but unless you've experience in this field I suggest a service call to Samsung
0
 
LVL 25

Expert Comment

by:Tony Giangreco
ID: 40001355
Have we answered your question?
0
 
LVL 10

Author Closing Comment

by:ReneGe
ID: 40002507
Hi guys,

Thanks for your assistance.

I purchased the manual and this issue is not documented.

I brought it to a service center to be told that the MB needs to be replaced.

Sending it to a recycling center.

Cheers,
Rene
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
This article outlines why you need to choose a backup solution that protects your entire environment – including your VMware ESXi and Microsoft Hyper-V virtualization hosts – not just your virtual machines.
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question