• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 836
  • Last Modified:

Unable to kill mcafee service on win 2008

I was trying to uninstall mcafee av 8.8 and the uninstall looks to have gotten corrupted. In task manager I still see the mcshield.exe process and in service the mcshield service is still there and running. But there is no stop, or start commands. Looks like the service is still in protected mode from being able to be stopped.

I've tried using pstools to kill the service, msconfig all say access denied. I tried deleting and taking ownership of the mcafee entries in the registry but I get access denied.

Is there any ways t kill, or remove the entries from regedit. There are about 700 entries for mcafee in the registry.
0
rdefino
Asked:
rdefino
  • 2
  • 2
  • 2
  • +1
1 Solution
 
Tony GiangrecoCommented:
Try using Ccleaner. It has an uninstall utility for situations like this

Ccleaner.com
0
 
PerarduaadastraCommented:
0
 
joinaunionCommented:
Just to add directions for tool link above. You MUST reboot.

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331
0
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

 
rdefinoAuthor Commented:
I already tried ccleaner and mcafee doesn't show in the programs and feature section to uninstall.

As for MCPR that's only for consumer products. I;m running mcafee enterprise AV 8.8
0
 
Tony GiangrecoCommented:
Try uninstalling it in safe mode
0
 
rdefinoAuthor Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for rdefino's comment #a39997807

for the following reason:

Wow, it worked for enterprise version. Thanks!!
0
 
PerarduaadastraCommented:
What worked for uninstalling the enterprise version? The MCPR tool, the reboot, or uninstalling in safe mode?
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Worried about phishing attacks?

90% of attacks start with a phish. It’s critical that IT admins and MSSPs have the right security in place to protect their end users from these phishing attacks. Check out our latest feature brief for tips and tricks to keep your employees off a hackers line!

  • 2
  • 2
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now