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HP G7 factory restore problems

Posted on 2014-04-14
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Last Modified: 2014-05-13
hello,

i did a factory restore  - went ok; using imagex
However, at reboot, after registry settings, preparing for first use, etc... i was met with the error cannot find script C:\system.sav\UTIL\TDCTWKs\HideCMD.vbs
error cannot find script C:\system.sav\UTIL\TDCTWKs\HideEXE.vbs

also i found the OS became Windows 7 Home Basic - while it was Home Premium before

using the search option of DARTS live cd - i looked for these file on the OS parttition, and the restore partition, but could not find them

can you help with this ?
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Question by:nobus
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Expert Comment

by:Tony Giangreco
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It sounds like the restore DVD or ISO file you used to restore from was from Home basic instead of Home Premium.  I'd find the correct DVD or file and rerun the process.
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Assisted Solution

by:Scott Thompson
Scott Thompson earned 100 total points
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Hello again!

I just took a look at the recovery partition of an HP I'm working on.  It looks like the folder that needs to be copied is Factory Update.

Look at a file that might be named PBR.cmd in the PRELOAD folder, which includes instructions for when the recovery runs.

I'll upload the file I found, it may help you out.

The FactoryUpdate folder should go to C:\system.sav\util\
PBR.cmd
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by:nobus
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TG-TIS - no DVD - fropm partition
Scott - i can' download the cmd - it simply opens an html page
i believe you want me to download it - right ?
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by:Scott Thompson
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You can open it in Notepad
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by:nobus
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i can copy it from the html page - but just found it starnge how it behaved
also  - to what location  do i copy this folder?  ==>  the folder that needs to be copied is Factory Update.
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Assisted Solution

by:rindi
rindi earned 400 total points
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Can you run "imagex /info base.wim >wim.txt" and attach the wim.txt file you get in your next comment?
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by:Scott Thompson
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If we look at this command...

ECHO [BareMetal] Copy Factory Update >> %PBRLOG%
XCOPY /S/E/Y/I/R/F/H %FactoryUpdateSourceFolder%\*.*  %UPDrive%\SYSTEM.SAV\FACTORYUPDATE\*.*  >> %PBRLOG%

and this command
SET FactoryUpdateSourceFolder=%WorkDriveLetter%\sources\FACTORYUPDATE

It is basically telling us that the FactoryUpdate folder from the Recovery Drive is copied to C:\system.sav\factoryupdate\
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by:nobus
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>>  C:\system.sav\factoryupdate\   <<  does not exist; i suppose i make the proper fodler, and copy it into it?
here the wim.txt filewim.txt
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by:rindi
rindi earned 400 total points
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When running imagex use number "4", that is Home Premium in your wim. The others are Home Basic.
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nobus earned 0 total points
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ok - rindi - i'll run that
unbelievable; but i ran 2 and 3 to try; only not 4 (2 and 3 did not even put basic on there -some unbootable folders)

in the mean time - i ran the #4 -  at all was well - home premium - and completely working ! !
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Author Closing Comment

by:nobus
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it is a pleasure working with you guys - much appreciated.
at start it looked as an insurmountable problem to me; but now i learned a lot from you both; and i have a factory vew laptop
i could not thank you more!!
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Author Comment

by:nobus
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Rindi, and Scott:
if you like to participate - about the same subject another problem here : http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Windows_7/Q_28432561.html

anyway - again, many thanks !
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