Solved

remove a bios password from a lenovo think pad  x120e

Posted on 2014-04-14
9
433 Views
Last Modified: 2016-05-31
when i power up my lenovo i get a locked screen. i need to bypass or reset this password. in the cmos i don't have any reset tools. please help!! this is my first IBM LENOVO. AND I'M LOST.  HOW CAN I FLASH THE OS AND RETURN TO THE ORIGINAL STATE
0
Comment
Question by:mikeyb70
9 Comments
 
LVL 25

Expert Comment

by:Tony Giangreco
ID: 39999326
You need to set a jumper on the motherboard to drain the cmos power. this removes the bios password.

I suggest googling it with your laptop model.
0
 
LVL 52

Accepted Solution

by:
Joe Winograd, EE MVE earned 168 total points
ID: 39999327
According to Lenovo, you must take it in for service to reset the password:
http://support.lenovo.com/en_US/detail.page?LegacyDocID=migr-59377

However, the second post at this link describes a way to do it yourself:
http://forums.lenovo.com/t5/ThinkStation/S20-How-to-reset-BIOS-password/td-p/541591

Regards, Joe
0
 
LVL 62

Assisted Solution

by:☠ MASQ ☠
☠ MASQ ☠ earned 166 total points
ID: 39999789
The x120e is a business machine with the password stored in non-volatile RAM (NVRAM) not in the CMOS, so a CMOS reset will only restore the laptop settings it won't remove the password and as NVRAM doesn't require power to retain its contents pulling the batteries won't help either.  You'll need to get Lenovo involved and prove ownership for them to reset at a cost.

It's not in the S20 class that the link above describes.
0
 
LVL 52

Expert Comment

by:Joe Winograd, EE MVE
ID: 39999835
MASQ,
Thanks for the correction — much appreciated! Regards, Joe
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 
LVL 91

Assisted Solution

by:nobus
nobus earned 166 total points
ID: 40000950
You can't remove the password, without knowing it !   -->  ( what good is a password that can be "repaired" ?)
modern laptops keep it in a security chip - for anti-theft reasons
resetting the bios does not help;  nor does removing the battery, since the password is not in there
you would need to know in what chip it is, and how to reset that
you have to turn it in to the manufacturer, and show proof of ownership - then they can help
or replace the mobo !
0
 
LVL 142

Expert Comment

by:Guy Hengel [angelIII / a3]
ID: 41626277
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
0
 
LVL 91

Expert Comment

by:nobus
ID: 41626278
Joe, Masq and my post answer the question
0
 
LVL 52

Expert Comment

by:Joe Winograd, EE MVE
ID: 41626790
Thanks again, thermoduric. Regards, Joe
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
Developer portfolios can be a bit of an enigma—how do you present yourself to employers without burying them in lines of code?  A modern portfolio is more than just work samples, it’s also a statement of how you work.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
This video will demonstrate how to find the puppet warp tool from the edit menu and where to put the points to edit.

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now