Exchange 2013 ECP not working "Failed to map the path '/ecp'." 500pnt

Posted on 2014-04-14
Last Modified: 2014-04-15

So I installed Exchange 2013 at the weekend and today I started to configure it, I added the certificates and that's about it.

After a while I went to the ecp url which https://wlexch001/ecp and it would not let me in when I entered the password just kept loop around - I found on the web about remove and recreate the virtual directory which is what I did it removed fine but then when I re-added it I get a "Failed to map the path '/ecp'."

I've attached a screen shot

Please help me sort this out
Question by:ise438
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39999770
How exactly did you recreate the virtual directory? Did you do it through Exchange EMS, or some other way?

LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39999775
LVL 31

Expert Comment

by:Gareth Gudger
ID: 39999809
What happens if you go to https://wlexch001/ecp?ExchClientVer15
Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.


Author Comment

ID: 40000118

If I go to https://wlexch001/ecp?ExchClientVer15 - I get the same message come up

@Simon - I used Remove-EcpVirtualDirectory -Identity " WLexch001\ecp (Default Web Site)"

New-EcpVirtualDirectory -Server WLEXCH001 -ExternalURL -InternalURL https://wlexch001/ecp 

To recreate it.
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 40000229
Ok, repeat what you did before, but DO NOT include the ExternalURL or InternalURL values, so just the new-ecpvirtualdirectory -Server WLEXCH001 bit

Don't forget to run iisreset afterwards.


Author Comment

ID: 40000883
So the command would be New-EcpVirtualDirectory -Server WLEXCH001 https://wlexch001/ecp

And what is IISRESET?

Thank you

Author Comment

ID: 40000925

I could seem to remove the VirtualDirectory so I could add it again - however I didn't realise I had to restart the IIS I did that and now it works.

I will award you the point but could you explain to me what VirtualDirectory are or point me in the right direction so I can read up please,

Thank You
LVL 63

Accepted Solution

Simon Butler (Sembee) earned 500 total points
ID: 40001302
IISRESET is a command that restarts IIS. It ensures that changes to the IIS metabase are written to the file correctly and should be done when you make any changes to the IIS configuration (other than file modifications).

I am not sure what you are asking about with regards to the "virtual directory". It is all documented on TechNet.


Author Closing Comment

ID: 40001318
Thank You

Featured Post

Office 365 Advanced Training for Admins

Special Offer:  Buy 1 course, get 2nd free!  Buy the 'Managing Office 365 Identities & Requirements' course w/ Accelerated TestPrep, and automatically receive the 'Enabling Office 365 Services' course FREE!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As tax season makes its return, so does the increase in cyber crime and tax refund phishing that comes with it
Preparing an email is something we should all take special care with – especially when the email is for somebody you may not know very well. The pressures of everyday working life stacked with a hectic office environment can make this a real challen…
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question