Exchange 2013 ECP not working "Failed to map the path '/ecp'." 500pnt

Posted on 2014-04-14
Medium Priority
Last Modified: 2014-04-15

So I installed Exchange 2013 at the weekend and today I started to configure it, I added the certificates and that's about it.

After a while I went to the ecp url which https://wlexch001/ecp and it would not let me in when I entered the password just kept loop around - I found on the web about remove and recreate the virtual directory which is what I did it removed fine but then when I re-added it I get a "Failed to map the path '/ecp'."

I've attached a screen shot

Please help me sort this out
Question by:ise438
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39999770
How exactly did you recreate the virtual directory? Did you do it through Exchange EMS, or some other way?

LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39999775
LVL 31

Expert Comment

by:Gareth Gudger
ID: 39999809
What happens if you go to https://wlexch001/ecp?ExchClientVer15
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!


Author Comment

ID: 40000118

If I go to https://wlexch001/ecp?ExchClientVer15 - I get the same message come up

@Simon - I used Remove-EcpVirtualDirectory -Identity " WLexch001\ecp (Default Web Site)"

New-EcpVirtualDirectory -Server WLEXCH001 -ExternalURL https://xxxx.xxxx.xxx/ecp -InternalURL https://wlexch001/ecp 

To recreate it.
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 40000229
Ok, repeat what you did before, but DO NOT include the ExternalURL or InternalURL values, so just the new-ecpvirtualdirectory -Server WLEXCH001 bit

Don't forget to run iisreset afterwards.


Author Comment

ID: 40000883
So the command would be New-EcpVirtualDirectory -Server WLEXCH001 https://wlexch001/ecp

And what is IISRESET?

Thank you

Author Comment

ID: 40000925

I could seem to remove the VirtualDirectory so I could add it again - however I didn't realise I had to restart the IIS I did that and now it works.

I will award you the point but could you explain to me what VirtualDirectory are or point me in the right direction so I can read up please,

Thank You
LVL 63

Accepted Solution

Simon Butler (Sembee) earned 2000 total points
ID: 40001302
IISRESET is a command that restarts IIS. It ensures that changes to the IIS metabase are written to the file correctly and should be done when you make any changes to the IIS configuration (other than file modifications).

I am not sure what you are asking about with regards to the "virtual directory". It is all documented on TechNet.


Author Closing Comment

ID: 40001318
Thank You

Featured Post

Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question