I have an issue with my Avaya VoIP phones. I use voice and data vlan on all of my switches. However, when I checked my VoIP phones, it has an IP address from the data side. I talked to the vendor who setup the VoIP system, they say that the IP Office has setup for voice DHCP and something is not configured correctly with my data Microsoft DHCP server. I would expect a bit more info from a vendor who specializes in VoIP. But anyway, my questions are:
- What is the initial process when the Avaya phone boot up?
- Do I need to configure anything special on my data DHCP server to support the phones at the initial bootup?
Thank you in advance.