plam125
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unable to open Microsoft Excel 97-2004 Worksheet
Attachment won't open on my exchange email on my IPHONE 4S after i updated to IOS to 7.1 recently..Any suggestion would be appreicated...
You may need to reinstall the software that opens Excel spreadsheets on the phone.
ASKER
i tried that already...Exchange mail won't open it...i even rebooted the IPHONE 4s....
Perhaps you could install a different app that would work? This page lists several, a couple of which are free.
http://teachmeios.com/6-ios-apps-to-edit-ms-office-documents-word-excel-and-powerpoint/
http://teachmeios.com/6-ios-apps-to-edit-ms-office-documents-word-excel-and-powerpoint/
ASKER
I installed the "Cloudon" but can't seem to get the IPHONE 4s to default the outlook email to it...Still gives me the same error...it started when i upgraded the iphone 4s to IOS 7.1
Have you tried to scroll all the way to the bottom of the message and choose "download entire message" by chance?
ASKER
yeah...when i click on download then to view it comes up with "file name - 04-2014.xlsx office open xml spreadsheet 139kb"
Have you tried to open the same file, from the same email, on a computer? Maybe it got corrupted in transit.
ASKER
Yeah...it works on a pc...excel 97-2003 works as well on the iphone 4s but not anything new....xlxs files...started when i upgrade to 7.1 a few wks ago on my phone..
The file you mentioned is not excel 97-2003 but 2007 or higher (xlsx).
Check your app and match those able to open more recent versions of excel.
Check your app and match those able to open more recent versions of excel.
ASKER
yes it's 2007 and higher...i was on the phone w/ apple...they don't have a solution..they think it's my exchange server that's not compatible w/ IOS 7.1...They recommended forwarding my email to Gmail then opening it w/ my IPHONE...
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