tampatechman
asked on
Desktop shortcuts for mapped drives disappearing
We have a user on Windows 7 that is experiencing missing desktop icons randomly (just for folders in mapped drives). They will go to lunch and when they return all the shortcuts that they had created on their desktop will no longer be there. All other icons and settings are unchanged. We checked the recycle bin, checked if it was using a temp profile, checked the event viewer - all without success.
This happens about once a week and they have to recreate them manually to get back.
Thoughts???
This happens about once a week and they have to recreate them manually to get back.
Thoughts???
ASKER CERTIFIED SOLUTION
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Yes that is what maintenance does on Sunday unless you turn it off or increase the amount of allowed shortcuts as in the Doc.
They are probably still in the Recycle bin on Monday morning.
Nice, Huh?
They are probably still in the Recycle bin on Monday morning.
Nice, Huh?
ASKER
Your solution worked, however we also found this which worked too
http://support.microsoft.com/kb/978980
http://support.microsoft.com/kb/978980
Yes that is what I referred to when I said to turn off maintenance, not sure that is a good idea just for shortcuts.
ASKER
A user may have a mapped drive to G for \\server\folderA and desktop shortcuts to \\server\folderA\bills and \\server\folderA\expenses but those desktop shortcuts are behaving like someone is deleting them randomly.