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Word 2003 Autotext - Context menu does not appear

My customer is using Word 2003 Autotext.  When he enters a text (e.g. KR for Kind Regards) and presses F3 the autotext appears.  When he enters the text and rightclicks the context menu, the autotext context menu is empty.

Any idea?
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GrahamSkan
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whenz

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I sorted it out.  The issue is that the AutoText in Header has a different style then the one in the normal body.  Therefore I don't see the same Autotext in the header.
Great. Thanks for that information. We can add it to suggestions for future similar problems.