Solved

Office 2013/OneDrive/SharePoint links not working in Explorer

Posted on 2014-04-15
1
1,503 Views
Last Modified: 2016-11-23
I have one workstation that is a brand new Dell that is experiencing issues with the OneDrive and SharePoint shortcuts.

The PC that we replaced, showed the OneDrive file location in Windows Explorer. It also showed the SharePoint links in Explorer without any issues.

On the new PC, I can’t get either to function properly on the new machine. I have it set up now so that when the user logs into Office 365 OWA, she can then access her links in Windows Explorer but I can’t automate this like the old PC did. All other users are set up the same way and have no issues. I’m missing something but not sure what.
0
Comment
Question by:johnny181
1 Comment
 
LVL 40

Accepted Solution

by:
Vasil Michev (MVP) earned 250 total points
ID: 40002021
Go over the suggestions in these articles:

http://support.microsoft.com/kb/2616712

http://support.microsoft.com/kb/2629108

The basics are to use up to date version of IE, have the site in trusted sites, make sure the service is running and the user has checked the 'keep me signed' option. Even then, it's still mandatory to open the browser first to refresh the cookie/token, and then use any of the links/mapped driver/etc.
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
Cloud-based technologies and services will continue to grow in popularity in 2017 thanks to the simple, scalable and cost-effective solutions they deliver. Here are three areas where cloud adoption is poised to really take off.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
how to add IIS SMTP to handle application/Scanner relays into office 365.

775 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question