No boot device available error on Optiplex 780 after restoring the image need help
Hi
We purchased 50 refurbished desktop computers (OptiPlex 760 and 780) from a dell registered partners.
All the 760 and 780 have the Western Digital with 250 Gb Hard Disk
Hard disk Model No: Western digital WDS2500AAJS
I had installed a Windows 7 on a OptiPlex 760 PC from a windows 7 disc and after installing all the drivers and after successful completion of the OS with all Microsoft updates, I captured the image of this PC from a Paragon Hard disk manger 12 recovery media builder (licenced version) and it successfully captured the image of this working PC on to an external HD Drive.
I then restored this image through the recovery media builder to another PC of the same model. After 30 minutes of going through the restore process, paragon finally says the restore process completed successfully.
When I remove the recovery media from the CD Rom drive and reboot the PC.
I get an error says "No boot device available"
Strike F1 to retry boot
F2 for set up utility
Press F5 to run on-board diagnostics.
When I go to the bios I can see the HD and I tried installing OS on another model dell PC and did the same and I get the same error.
I have no idea as why the Dell PCs is not booting, after successfully reimaging. I have done with the Acer Laptops and desktops the same procedure and it successfully loads the OS after the imaging process.
Any help will be really helpful.
We purchased 50 refurbished desktop computers (OptiPlex 760 and 780) from a dell registered partners.
All the 760 and 780 have the Western Digital with 250 Gb Hard Disk
Hard disk Model No: Western digital WDS2500AAJS
I had installed a Windows 7 on a OptiPlex 760 PC from a windows 7 disc and after installing all the drivers and after successful completion of the OS with all Microsoft updates, I captured the image of this PC from a Paragon Hard disk manger 12 recovery media builder (licenced version) and it successfully captured the image of this working PC on to an external HD Drive.
I then restored this image through the recovery media builder to another PC of the same model. After 30 minutes of going through the restore process, paragon finally says the restore process completed successfully.
When I remove the recovery media from the CD Rom drive and reboot the PC.
I get an error says "No boot device available"
Strike F1 to retry boot
F2 for set up utility
Press F5 to run on-board diagnostics.
When I go to the bios I can see the HD and I tried installing OS on another model dell PC and did the same and I get the same error.
I have no idea as why the Dell PCs is not booting, after successfully reimaging. I have done with the Acer Laptops and desktops the same procedure and it successfully loads the OS after the imaging process.
Any help will be really helpful.
SOLUTION
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The 250 may in-compatible with it.. possibly a different Sata spec, too large for the bios, the partition is not active or there is a problem with the drive or partition that you restored.
ASKER
If I freshly install windows 7 from a disk , it successfully installs.
But the OS doesn't boot only when installed from a Paragon restore media.
This had happened with both 760 and 780 PCs.
But the OS doesn't boot only when installed from a Paragon restore media.
This had happened with both 760 and 780 PCs.
SOLUTION
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ASKER
I am not sure if Paragon has a option to make partition active , I am booting now through the Paragon recovery media and will post you as ASAP.
thanks
thanks
Yes, Paragon does have that option... at least in all the versions I've used.
ASKER
There was a option to set active under
Menu -Partition-Modify-Set Active
when I set active and reboot , it says boot MGR missing
Menu -Partition-Modify-Set Active
when I set active and reboot , it says boot MGR missing
SOLUTION
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You can also boot with the Windows DVD and perform a repair.
ASKER
I will be imaging 50 PCs ' so is will be good if paragon is sorted. If not is there a way of creating virtual image ands pushing to new Dell PCs. I don't have any deployment server in place at the moment.
Thanks
Thanks
ASKER CERTIFIED SOLUTION
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ASKER
Thank guys for all your help.
I was using paragon hard disk manager 12 and after taking the image of the reference PC and after restoring this image to a identical PC system partition was not active and it didn't give me an option to set the partition active(it was completely greyed)
I created a WinPE disk from paragon hard disk manager premimum14 and this worked after taking afresh image and restoring back.
I was using paragon hard disk manager 12 and after taking the image of the reference PC and after restoring this image to a identical PC system partition was not active and it didn't give me an option to set the partition active(it was completely greyed)
I created a WinPE disk from paragon hard disk manager premimum14 and this worked after taking afresh image and restoring back.
tx for feedback; for partition handling, i use the bootit-bm (also to set it active)
free for this job
free for this job
ASKER
I tried with swapping with the low capacity 80 Gb Maxtor Hard disk and the OS boots after a successful completing of the restore process.
So I don't know why it doesn't work on a 250 Gb Hard Disk , which came with the dell OptiPlex 760 and 780
Any help to make it work on a 250 GB HD will be really great!