Solved

Volume Shadow Copy Service Error

Posted on 2014-04-15
5
380 Views
Last Modified: 2014-04-24
I am receiving several error messages on a Windows 2008 R2 x64 SP1 server.  The event log states the following:
Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine returned E_INVALIDARG. Routine details GetSnapshot({00000000-0000-0000-0000-000000000000},00000000003FD880).

Operation:
   Get Shadow Copy Properties

Context:
   Execution Context: Coordinator

I haven't found too much information on this matter that is helpful in resolving this issue.  I have posted the details from the Event viewer below.

+ System

  - Provider

   [ Name]  VSS
 
  - EventID 12294

   [ Qualifiers]  0
 
   Level 2
 
   Task 0
 
   Keywords 0x80000000000000
 
  - TimeCreated

   [ SystemTime]  2014-04-15T09:29:49.000000000Z
 
   EventRecordID 462376
 
   Channel Application
 
   Computer SBS01.radpad.local
 
   Security
 

- EventData

   {b5946137-7b9f-4925-af80-51abd60b20d5}
   GetSnapshot({00000000-0000-0000-0000-000000000000},00000000003FD880)
   Operation: Get Shadow Copy Properties Context: Execution Context: Coordinator
   2D20436F64653A20434F52434F4F524330303030303835302D2043616C6C3A20434F52434F4F524330303030303739372D205049443A202030303031313734342D205449443A202030303031333337362D20434D443A2020433A5C57696E646F77735C73797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820


--------------------------------------------------------------------------------

Binary data:


In Words

0000: 6F43202D 203A6564 43524F43 43524F4F
0008: 30303030 30353830 6143202D 203A6C6C
0010: 43524F43 43524F4F 30303030 37393730
0018: 4950202D 20203A44 31303030 34343731
0020: 4954202D 20203A44 31303030 36373333
0028: 4D43202D 20203A44 575C3A43 6F646E69
0030: 735C7377 65747379 5C32336D 76737376
0038: 78652E63 20202065 7355202D 203A7265
0040: 656D614E 544E203A 54554120 49524F48
0048: 535C5954 45545359 53202C4D 533A4449
0050: 352D312D 2038312D  


In Bytes

0000: 2D 20 43 6F 64 65 3A 20   - Code:
0008: 43 4F 52 43 4F 4F 52 43   CORCOORC
0010: 30 30 30 30 30 38 35 30   00000850
0018: 2D 20 43 61 6C 6C 3A 20   - Call:
0020: 43 4F 52 43 4F 4F 52 43   CORCOORC
0028: 30 30 30 30 30 37 39 37   00000797
0030: 2D 20 50 49 44 3A 20 20   - PID:  
0038: 30 30 30 31 31 37 34 34   00011744
0040: 2D 20 54 49 44 3A 20 20   - TID:  
0048: 30 30 30 31 33 33 37 36   00013376
0050: 2D 20 43 4D 44 3A 20 20   - CMD:  
0058: 43 3A 5C 57 69 6E 64 6F   C:\Windo
0060: 77 73 5C 73 79 73 74 65   ws\syste
0068: 6D 33 32 5C 76 73 73 76   m32\vssv
0070: 63 2E 65 78 65 20 20 20   c.exe  
0078: 2D 20 55 73 65 72 3A 20   - User:
0080: 4E 61 6D 65 3A 20 4E 54   Name: NT
0088: 20 41 55 54 48 4F 52 49    AUTHORI
0090: 54 59 5C 53 59 53 54 45   TY\SYSTE
0098: 4D 2C 20 53 49 44 3A 53   M, SID:S
00a0: 2D 31 2D 35 2D 31 38 20   -1-5-18

I have tried to restart the service and have recreated the backup job.  Still nothing.  Not sure if I need to re-install the VSS or not.  Any thoughts?
0
Comment
Question by:ebsadmin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 13

Expert Comment

by:Santosh Gupta
ID: 40001634
Hi,

Please check and make sure that "Volume shadow copy services" is running.

run VSSADMIN LIST WRITERS command and see the output.
0
 

Author Comment

by:ebsadmin
ID: 40001652
Santosh,
VSS is running and none of the writers on the system came back with an error.  All of the writers are stable and operational.
0
 
LVL 13

Accepted Solution

by:
Santosh Gupta earned 500 total points
ID: 40001682
0
 

Author Comment

by:ebsadmin
ID: 40001734
Santosh,
Thanks for the article.  The article makes mention of Crash Plan in it.  The server in question also runs Crash Plan.  I am wondering if the VSS services are in conflict between the to backup requests.  To find out, I have modified the NT backup to reflect a bare metal recovery backup instead of a full system.  This should balance out the VSS service requests.  I will let you know in the morning.  Thanks again.
0
 

Author Closing Comment

by:ebsadmin
ID: 40020215
Thanks for the help!
0

Featured Post

DevOps Toolchain Recommendations

Read this Gartner Research Note and discover how your IT organization can automate and optimize DevOps processes using a toolchain architecture.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I work for a company that primarily works with small businesses as their outsourced IT vendor. As such the majority of these customers utilize some version of Small Business Server. Due to the economics of running a small business, many of these cus…
This article is an update and follow-up of my previous article:   Storage 101: common concepts in the IT enterprise storage This time, I expand on more frequently used storage concepts.
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question