Solved

anywhere.domain.ca is showing up instead of mail.domain.ca

Posted on 2014-04-15
1
96 Views
Last Modified: 2014-04-16
I'm having an issue with one site in where a new workstation is pulling anywhere.domain.ca from the exchange server instead of mail.domain.ca. These settings are automatically filled in when I install office. Not sure where to change that and if it should be changed. Right now, the users can't bring their laptops out of the office and have their email work.

They are running Windows 7 Pro with Office 2010
Server is running 2008 with Exchange 2010
0
Comment
Question by:johnny181
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 250 total points
ID: 40003690
There are only two ways that the information could be populated.

1. Office Customisation Tool.
2. Autodiscover.

It could be that the wrong information is coming back from Autodiscover, often via a bad DNS record or wrong DNS information on the workstation.

On a workstation that does work, do an Autodiscover test.
http://semb.ee/adt

Then verify that the results being returned are correct.

Simon.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question