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Exchange 2010 and Outlook 2010 Clients Connection Issue

All,

Has anyone ever had an issue pop up out of no where to the extent of If you have an outlook 2010 client out of cached mode all the sudden be forced offline?  

If we put the affected users into Cached mode they can connect.  Under exchange 2010 CLI I checked the setting for allowing or disallowing NON Cached mode connections and they are in fact allowed to connect even out of cached mode.

Kind of lost and would love some pointers.

Thanks
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Rebooted the CAS