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Visio 2013 Developer Mode switches off when file re-opened

Posted on 2014-04-15
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Last Modified: 2014-04-23
Have been using Visio Professional 2013 for six months for .vsdm files.
Suddenly two days ago, Developer mode started turning off when I reopen a  .vsdm file.

Tested a small .vsdm file (attached):  1 shape; developer tab ON;  NO vba modules.

Expt 1

Open and close vsdm file the first time, developer tab is displayed
Then close file and reopen: developer tab NOT displayed
File properties: it is still a .VSDM file with the write icon and file extension.

Open Options tab ... reset Developer checkbox to 'tick'; tab is displayed.
Save file and close...
Open file once and it usually shows developer tab.
Open again, and tab has gone, File properties: it is still a .VSDM file with the write icon and file extension. etc

etc!

Expt 2

Edit the shape colour on the drawing, save, close and reopen --> Developer tab is gone again.

Expt 3

I have a master file which I routinely open and then automatically save as a newly named file. That master file maintains its original status as displaying a developer tab, but the renamed files it produces exhibits the same loss of developer tab as above.

I attach the file from expts 1 & 2, it is NOT currently displaying a developer tab

Is this a user error?

Could this sudden change be the unfortunate outcome of a routine Windows system update? Ought I to try a system restore back to a point 2 weeks ago before this issue started?

Thanks, kelvin.
testDevMode.vsdm
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Question by:Kelvin4
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9 Comments
 
LVL 11

Expert Comment

by:Visio_Guy
ID: 40013354
Hi Kelvin,

1, Is it file-based or does it happen with any file? Does opening other files bring it back?
2. Are you flopping between Visio 2010 and Visio 2013 on the same machine (and do you let it complete the boringly long install procedure?)
3. Any weird add-ins running (the bluetooth add-in that came from god-knows-where used to cause lots of problems in older Visio versions)
4. Have you tried to repair your installation?
0
 

Author Comment

by:Kelvin4
ID: 40014052
Hi Visio_Guy,

2. No, I had not opened Visio 2010 for some months.

1. The fault occurs with 'old' Visio 2013 vsdm files that had displayed Developer tabs. When I open them now, the developer tab is displayed. When I close them and re-open, the developer tab is not displayed. The same applies when I open old Visio 2010 files WITHIN the Visio 2013 application.

3. No weird addins

4. I have not yet removed visio 2013 and re-installed it. Is there any other way I can repair my present installation?

Thanks
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LVL 11

Expert Comment

by:Visio_Guy
ID: 40014182
Hi Kelvin,

If you go to "Add or Remove Programs", there is a "Repair" option next to "Uninstall" when you select Visio 2013 in the list of programs.

I have a colleague who has seen this problem, but we haven't talked about it for awhile, so I don't know if he is still having the disappearing Dev toolbar issue still.
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Author Comment

by:Kelvin4
ID: 40014496
Thanks, I've not used the Repair facility before. Its also helpful to know that this issue has been seen by others.

Firstly: Repair did not solve the problem. But, as the attached JPEG shows, it is open to question whether the repair worked.

It was interesting to see that when the repaired app made its first file, the developer tab appeared spontaneously, without me having to go to options. But when I saved the new file, closed and reopened it, the tab went away as before.

Am I at the stage where I re-install the program?
Is there a 'best route' for telling Microsoft about this?
This would be my second re-installation for reasons beyond my control..

Kelvin
Failed-attempts-to-Repair-Visio-.jpg
0
 

Author Comment

by:Kelvin4
ID: 40014510
I'm embarrassed to say, WE have discussed this issue before!!:
http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Visio/Q_28311163.html

So my next step is to look at the online diagnostics.. and report back.
Kelvin
0
 

Author Comment

by:Kelvin4
ID: 40016884
Reporting back:
Microsoft Diagnostics Services—Self-Help did not result in any feedback message, and the loss of Developer tab persists.

Am I at the stage where I re-install the program?
Is there a 'best route' for telling Microsoft about this?

Thanks,
Kelvin
0
 
LVL 11

Expert Comment

by:Visio_Guy
ID: 40016929
Hi Kelvin,

You tried to repair the Visio 2013 SDK (software development kit) not the application, according to your screen shot!

It's an easy mistake to make, because the SDK uses the Visio icon, but "Microsoft Visio Professional 2013" uses that weird, square, red-orange Office "O" icon.
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Accepted Solution

by:
Visio_Guy earned 2000 total points
ID: 40016932
Oh, and I downloaded your testDevMode.vsdm, and I did not lose the Developer toolbar, so it looks to be something to do with your installation.
0
 

Author Closing Comment

by:Kelvin4
ID: 40017035
Thanks for several very helpful points.
Neither Quick nor Full Repair sites are working for me at present, so I will contact MS and then re-install.
Kelvin
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