Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

msra.exe /offerra

Posted on 2014-04-16
7
1,984 Views
Last Modified: 2014-04-17
I use msra.exe /offerra for remote and many Clients we can connect.

We have Computers we cant connect.

what can be please help ,?

Clients Firewall deaktived.But still i cant.
0
Comment
Question by:apollo-13
  • 4
  • 3
7 Comments
 
LVL 10

Expert Comment

by:Scott Thomson
ID: 40003342
Hi Apollo

Are you getting any errors from these machines when using remote assist.?
If so can you please paste the errors?

What happens when you try. please details the steps that you use and then what happens at each step so that we can get a clear picture of what is happening and when. This will direct our efforts in the correct direction

Also are they win 7 > win 7?
Win 7 > xp?

Please help with some more information.
0
 

Author Comment

by:apollo-13
ID: 40003346
Windows xp and 7

i just tested with xp then i can remote but there is a Computer(win7 no Firewall) cant
0
 
LVL 10

Expert Comment

by:Scott Thomson
ID: 40003349
What computer and you offering the connection from? is it Windows 7 or Windows XP..?

So its
 7 > 7
xp > xp
xp > 7
7 > xp
0
Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

 

Author Comment

by:apollo-13
ID: 40003369
i found something very interesting
if i write  msra /offerRA     then i can connect which i could not before  but i did not realy undestand why?

i write msra /offerra then not working sometimes
0
 

Author Comment

by:apollo-13
ID: 40003371
my Computer is win 7

and
i try to win 7 and xp computers
0
 
LVL 10

Accepted Solution

by:
Scott Thomson earned 500 total points
ID: 40003373
what happens when it fails.. is there an error..?
0
 

Author Comment

by:apollo-13
ID: 40003392
the supply-support could not be completed
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

One of the features I've come to appreciate about Windows 7 and Windows Server 2008 R2 is the ability to pin applications to the task bar. As useful a feature as I've found this, it does have some quirks.  For example, have you ever tried pinning an…
OfficeMate Freezes on login or does not load after login credentials are input.
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question