Mac Outlook 2011 Sync Problem
Posted on 2014-04-16
On an iMac machine running Outlook 2011 version 14.4.1 I have a sych issue. The machine is connected to the company Exchange server. When looking at the progress bar for the sync I keep seeing Outlook trying to download attachments for a users mailbox. It says "Deleted Items - Downloading Attachments 0/20"
In the past emails with attachments have only been part received with Outlook generating backups of the .docx attachement. When you open the backup you see only part of the document.
Sync counts through the files, then starts again. It never completes successfully.
We have another machine with Outlook setup in the same way and the same user profile, when the user logs in there are no issues with sync. There are no issues with part received attachments.
This leads me to believe the issue is with this Mac machine and not Exchange.
Any help in resolving this would be appreciated.