Solved

Outlook forwarding rule not working

Posted on 2014-04-16
5
14,078 Views
Last Modified: 2014-04-16
I have set a rule in Outlook, I want to forward emails that come from a specific external address to various internal recipients. It does not work!

I have been on the EMC and allowed both automatic replies and forwards, still no joy. Can anyone help?
0
Comment
Question by:HKFuey
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 11

Accepted Solution

by:
Tej Pratap Shukla ~Dexter earned 500 total points
ID: 40003655
Hey HKFuey

You need to check that mail forwarding is working properly or not.Use this powershell command Get-Mailbox <identity> | fl ForwardingAddress,DeliverToMailboxandForward
and then Verify that the forwarding address is listed in the ForwardingAddress parameter.

Also, if the DeliverToMailboxAndForward parameter is set  to $false, messages are delivered only to the forwarding address. Check the steps of configuring email forwarding here http://technet.microsoft.com/en-us/library/dd351134(v=exchg.150).aspx and ensure that you did not skip any step.

Rest you need to make sure that the email id set to forward doesn't have any spam filter rules associated.

Feel free to revert back for further queries.

Thanks
~Dex
0
 

Author Comment

by:HKFuey
ID: 40003684
It suddenly started working!

Do you know if I need both 'Allow automatic forward' and 'Allow automatic replies' ticked in Hub Transport/Remote Domain settings?
0
 
LVL 11

Expert Comment

by:Tej Pratap Shukla ~Dexter
ID: 40003699
Hi again

Good to hear that it started working again.Well if you add allow automatic replies then it  allows messages that are automatic replies from client e-mail programs in your organization, select this option as per your convenience .Selecting 'Allow automatic forward' and 'Allow automatic replies' is usually recommended.

Thanks
~Dex
0
 

Author Closing Comment

by:HKFuey
ID: 40003708
Thanks Dex, quick response, excellent help!
0
 
LVL 11

Expert Comment

by:Tej Pratap Shukla ~Dexter
ID: 40003712
You're welcome :)
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

724 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question