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Out of office assistant isnt being sent outside of our domain

Posted on 2014-04-16
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Last Modified: 2014-04-16
We are using exchange 2003 with outlook 2010. when any user sets up out of office assitant it works internally on our domain but external customers that send a email to a employee with the assistant on doest receive the out of office message. Any ideas?
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Question by:bankadmin
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Simon Butler (Sembee) earned 2000 total points
ID: 40004564
Is the option to allow OOTO messages to external recipients enabled within Exchange? It isn't enabled by default.

Simon.
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by:bankadmin
ID: 40004579
Where would i find that?
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 40004717
ESM, Global Settings, Internet Message Formats.
Right click on Default and choose Properties.
Click on the tab Advanced and enable "Allow out of office responses". You do NOT have to enable Allow Automatic Replies or Allow Automatic Forwards.

Apply/Ok out and wait about 15 minutes or so before testing.

Simon.
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Author Comment

by:bankadmin
ID: 40004721
That worked, I googled it and found out how to..

THanks
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