?
Solved

Out of office assistant isnt being sent outside of our domain

Posted on 2014-04-16
4
Medium Priority
?
310 Views
Last Modified: 2014-04-16
We are using exchange 2003 with outlook 2010. when any user sets up out of office assitant it works internally on our domain but external customers that send a email to a employee with the assistant on doest receive the out of office message. Any ideas?
0
Comment
Question by:bankadmin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 2000 total points
ID: 40004564
Is the option to allow OOTO messages to external recipients enabled within Exchange? It isn't enabled by default.

Simon.
0
 

Author Comment

by:bankadmin
ID: 40004579
Where would i find that?
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 40004717
ESM, Global Settings, Internet Message Formats.
Right click on Default and choose Properties.
Click on the tab Advanced and enable "Allow out of office responses". You do NOT have to enable Allow Automatic Replies or Allow Automatic Forwards.

Apply/Ok out and wait about 15 minutes or so before testing.

Simon.
0
 

Author Comment

by:bankadmin
ID: 40004721
That worked, I googled it and found out how to..

THanks
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses
Course of the Month13 days, 15 hours left to enroll

800 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question