Out of office assistant isnt being sent outside of our domain

We are using exchange 2003 with outlook 2010. when any user sets up out of office assitant it works internally on our domain but external customers that send a email to a employee with the assistant on doest receive the out of office message. Any ideas?
bankadminAsked:
Who is Participating?
 
Simon Butler (Sembee)Connect With a Mentor ConsultantCommented:
Is the option to allow OOTO messages to external recipients enabled within Exchange? It isn't enabled by default.

Simon.
0
 
bankadminAuthor Commented:
Where would i find that?
0
 
Simon Butler (Sembee)ConsultantCommented:
ESM, Global Settings, Internet Message Formats.
Right click on Default and choose Properties.
Click on the tab Advanced and enable "Allow out of office responses". You do NOT have to enable Allow Automatic Replies or Allow Automatic Forwards.

Apply/Ok out and wait about 15 minutes or so before testing.

Simon.
0
 
bankadminAuthor Commented:
That worked, I googled it and found out how to..

THanks
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.