Solved

Out of office assistant isnt being sent outside of our domain

Posted on 2014-04-16
4
307 Views
Last Modified: 2014-04-16
We are using exchange 2003 with outlook 2010. when any user sets up out of office assitant it works internally on our domain but external customers that send a email to a employee with the assistant on doest receive the out of office message. Any ideas?
0
Comment
Question by:bankadmin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 40004564
Is the option to allow OOTO messages to external recipients enabled within Exchange? It isn't enabled by default.

Simon.
0
 

Author Comment

by:bankadmin
ID: 40004579
Where would i find that?
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 40004717
ESM, Global Settings, Internet Message Formats.
Right click on Default and choose Properties.
Click on the tab Advanced and enable "Allow out of office responses". You do NOT have to enable Allow Automatic Replies or Allow Automatic Forwards.

Apply/Ok out and wait about 15 minutes or so before testing.

Simon.
0
 

Author Comment

by:bankadmin
ID: 40004721
That worked, I googled it and found out how to..

THanks
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question