I have a terminal server running Windows 2008 server. I have about approximately 120 total users that access the server, not all at the same time. Typically about 20-30 at any given time. We use it in conjunction with thin clients in outreach locations. There was an issue when I was out the office last week and the terminal server was hard restarted. When it came back up, everyone lost the link to their profile in the registry. It also wants to reactivate Windows, but threw an error that the service wasn't starting and when I tried to start it, it gave an error that the Network Service did not have access. I gave access to that folder to Network Service (full access) and now it will not let me activate. To activate Windows I must reinstall. Microsoft Activate Assistance phone call confirmed this. I am currently copying all the profiles that I can over to another server. I do have Backup Exec that runs every night so I do have system state and profile backups that way as well. We have been running on a "This is not a genuine copy of Windows" for almost one week.
My question - what is the best way to get everything back the way it was? I am an IT person that has learned my job as I have gone along, no formal training.
Thank you in advance,