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Reinstall Windows on Server 2008 Terminal Server

Posted on 2014-04-16
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Last Modified: 2014-04-30
I have a terminal server running Windows 2008 server.  I have about approximately 120 total users that access the server, not all at the same time.  Typically about 20-30 at any given time.  We use it in conjunction with thin clients in outreach locations.  There was an issue when I was out the office last week and the terminal server was hard restarted.  When it came back up, everyone lost the link to their profile in the registry.  It also wants to reactivate Windows, but threw an error  that the service wasn't starting and when I tried to start it, it gave an error that the Network Service did not have access.  I gave access to that folder to Network Service (full access) and now it will not let me activate.  To activate Windows I must reinstall.  Microsoft Activate Assistance phone call confirmed this.  I am currently copying all the profiles that I can over to another server.  I do have Backup Exec that runs every night so I do have system state and profile backups that way as well.  We have been running on a "This is not a genuine copy of Windows" for almost one week.

My question - what is the best way to get everything back the way it was?  I am an IT person that has learned my job as I have gone along, no formal training.  
Thank you in advance,
Stephanie Foster
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Question by:StephanieFoster
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achaldave earned 2000 total points
ID: 40004825
You should be able to restore everything from backup exec if you are doing full system backup including system state, check these link for more details http://www.symantec.com/business/support/index?page=content&id=TECH83015
http://www.symantec.com/business/support/index?page=content&id=tech180099

Reinstall OS, if computer was domain joined before restore, do not join domain, change dns suffix of the server to match the domain. Restore system partition and system state, reboot the server and restore other drives.
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by:StephanieFoster
ID: 40004872
Thank you!  I believe I will be doing this either today or tomorrow.  Just need to give the users a heads up before I take it down for however long, so I will post my results then.
Stephanie
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Author Closing Comment

by:StephanieFoster
ID: 40033395
Had to completely wipe it clean in the end and start over from the beginning...
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