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Best RMM Solution

Iam task with finding a RMM solution, what are some software you guys use in your company? we have Macs, Windows Vista, Windows 7, Windows 8

eeRoot

It depends on what you are monitoring. Servers, networking, databases, apps, etc. Nagios is one of the most, if not the, most popular tools.

IT Guy

ASKER

these are some of the things i am looking for

Inventory Mgmt/Benchmark
Hardware and Software reporting
Directly connect to the user desktop
Silent Installs/un-installs
V-Pro
AD Integration – disabled /Enabled accounts, Locked Out Accounts, phone #
Hardware Warning (HD, Video Card, BIOS etc)
Antivirus/Anti-malware Reporting – Risk Detection
Patch Management / Drivers update
Data Loss Prevention
Warranty Status
WDS Imaging – master image for re-deployment
Network Equipment inventory
Local Knowledge base
Bandwidth Monitoring
OSX, Win Vista, Windows 7, Win 8

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gheist

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IT Guy

ASKER

i understand, what my company is looking for is a one dashboard console, we have nagios setup already but here is the most important things for my RMM

1. Inventory
2.Hardware & software Reporting
3. Connect to the user live desktop
4. Silent installs/un-installs
5.Antivirus/Anti-malware reporting
6.3rd Party patches install

IT Guy

ASKER

Thanks

IT Guy

ASKER

i am also trying out Kaseya. i am waiting on them for a reply on setting up a new account. what experience do you guys have with Kaseya?

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Rob

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IT Guy

ASKER

We went with Dell Kace