Problem Upgrading IE9 to 10 & 11

I just completed a laptop restore. Here was the posting on that
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Windows_7/Q_28410972.html
 
Now, IE on that laptop won’t upgrade from IE9 to 11.
 
I keep getting an update file. I’ve tried the IE10 update separately, IE11 separately and both together. Restarted between each attempt.
 
What is going on?
LVL 25
Tony GiangrecoAsked:
Who is Participating?
 
nobusConnect With a Mentor Commented:
time for a factory restore then - it seems this OS is far too bugged
or a fresh install
0
 
nobusCommented:
>>  I keep getting an update file  <<  what file?
also look at what os version you are  - sp1, or basic - you can best  update the OS first
0
 
Tony GiangrecoAuthor Commented:
Win 7 home SP1
0
Cloud Class® Course: Ruby Fundamentals

This course will introduce you to Ruby, as well as teach you about classes, methods, variables, data structures, loops, enumerable methods, and finishing touches.

 
PerarduaadastraCommented:
Judging by the convoluted tale of the restore it seems entirely possible that not everything was fixed, even though it appeared to be.

Have you considered uninstalling IE9, as described here:

http://support.microsoft.com/kb/2579295

This may remove the obstacle to upgrading it, even if you have to install it again before upgrading to IE10 or 11.
0
 
nobusCommented:
0
 
Tony GiangrecoAuthor Commented:
I already ran sfc /scannow and ran a Windows repair.
0
 
Tony GiangrecoAuthor Commented:
I'm thinking of using Wsus to run the upgrades. Any comments?
0
 
nobusCommented:
i never used it - so from me "no comment" (like politicians)
0
 
Tony GiangrecoAuthor Commented:
I resolved this by installing Wsus Offline and was able to apply the updates with that tool. Since I found a solution that was not presented to me, I will request this question be closed with no points awarded.
0
 
nobusCommented:
i hope it keeps running - so go  ahead
0
 
Tony GiangrecoAuthor Commented:
The laptop just came back with a profile problem. this time I'm performing a clean install.

Thanks for your suggestions.
0
 
nobusCommented:
tx for feedback
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.