Solved

Snom 320 with FreePBX - Line Busy Setup

Posted on 2014-04-17
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Last Modified: 2014-04-19
Hi Experts,

What I'm trying to do are the following:

Available lines will be shown on the phone as unlit Line Keys.

When I start a call by using one of the following methods:
• Pick up the Handset, I want the first available line to be used, or
• Press an available Line Key then Speakerphone will be used by default, or
• Press the Speakerphone Button (the first available Line will be used).

My current Voip Provider have set me up with 1 phone number that can make 2 simultaneous calls. I would like the phone to indicate to the users what line/channel is currently in use. We currently have four phones used in the office and I was able to configure the BLF. I would like to know how to configure the actual sip line and not  the busy entension feature. I hope I'm making sense.

I don't really know where to even start. Do I need to do something to FreePBX server to allow the phones to know how many sip lines are available or is it just a phone setting I need to configure?

My current network environment:

FreePBX Server Spec:
1. FreePBX v 2.11
2. Asterisk 11.8
3. Debian Wheezy

Phone:
1. Type: Snom320
2. Firmware: 8.7

Please note that making and receiving calls are working correctly.


Please help point me in the right direction.

Many Thanks
Ricky
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Question by:RiCzN
2 Comments
 
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Accepted Solution

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Phonebuff earned 500 total points
ID: 40008139
Ricky,

   What you are describing is the difference between a Key set and an IPBX.   There are no "Line" appearances to do this and no easy way to make it happen..  Best I can suggest is look at "Busy Lamp Field" and "Hints".

   You have two Peer connections on the same TCP/UDP connection for two concurrent active calls with your provider.  No "Lines".

   ===========
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Author Closing Comment

by:RiCzN
ID: 40010190
Ok thanks, I guess I'll just put it into the too hard basket for now.

Cheers,
Ricky
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