Solved

Removing Pureleads Adware broke Remote Desktop

Posted on 2014-04-17
3
475 Views
Last Modified: 2014-04-18
After removing the Pureleads Adware app from my PC I can no longer connect to any remote desktop machines. Is it possible to reinstall the remote desktop version 6?
0
Comment
Question by:GreenWingRider
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 

Author Comment

by:GreenWingRider
ID: 40006825
Sorry, My PC is running Windows 7 SP1.
0
 
LVL 22

Assisted Solution

by:Rick Hobbs
Rick Hobbs earned 250 total points
ID: 40008222
I would
reboot
hit F8
Choose repair at the top
system restore
choose one before the problem
reboot
run MalwareAntibytes
remove Pureleads
reboot and see if ok.
0
 
LVL 43

Accepted Solution

by:
Davis McCarn earned 250 total points
ID: 40008521
Most of the recent infestations of this type come as a clump of up to 10 things; SearchProtect, MyPCBackup, Free(somethingerother), etc.  Luckily, they tend to, for the most part, uninstall nicely so go to Programs and Features, sort by the install date, and uninstall any others you find.
Afterwards, try the System Restore rickhobbs outlined.
0

Featured Post

MIM Survival Guide for Service Desk Managers

Major incidents can send mastered service desk processes into disorder. Systems and tools produce the data needed to resolve these incidents, but your challenge is getting that information to the right people fast. Check out the Survival Guide and begin bringing order to chaos.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

In this article we have discussed the manual scenarios to recover data from Windows 10 through some backup and recovery tools which are offered by it.
I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question