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excel 2010

Posted on 2014-04-17
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I have a user that is running excel 2010. when she tried to save a document, she goes to "save as" and navigates to her shared drive. it is a shared drive that only she has access to. when she drills down to the sub folder she wants, and then tries to create a new folder. when prompted to name the folder she gets this error.
"Could not find this item
this is no longer located in Y:\location\of\folder\exceldoc.xlsx Verify the item's location and try again."
the only chooses are try again and cancel
over time I have noticed that excel seems to have networking issues. I say this because, to test my theroy, i opened word 2010 and saved a test document to the same location and it works fine.
so is there a know network issue with excel? hopefully there is a hot fix? I have been googling without much luck.
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Question by:JeffBeall
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Steve earned 2000 total points
ID: 40007062
I've run into the same problem when creating a new folder while saving. It seems to get confused as the error usually has the "New Folder" in the path rather than what the folder was  named. If you cancel it should leave you in the save directory window. Simply navigate one directory up and then back into the newly created folder. I haven't found a fix but this work around keeps you from having to re-save.
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by:JeffBeall
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thank you.
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