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JeffBeallFlag for United States of America

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excel 2010

I have a user that is running excel 2010. when she tried to save a document, she goes to "save as" and navigates to her shared drive. it is a shared drive that only she has access to. when she drills down to the sub folder she wants, and then tries to create a new folder. when prompted to name the folder she gets this error.
"Could not find this item
this is no longer located in Y:\location\of\folder\exceldoc.xlsx Verify the item's location and try again."
the only chooses are try again and cancel
over time I have noticed that excel seems to have networking issues. I say this because, to test my theroy, i opened word 2010 and saved a test document to the same location and it works fine.
so is there a know network issue with excel? hopefully there is a hot fix? I have been googling without much luck.
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Steve
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thank you.