Wrong print drivers installed on domain?
Posted on 2014-04-17
Good Morning Experts,
I have a weird problem and hope you can help me.
We have a Windows 2003 Forest and 2008 DCs. We have one print server that serves our domain.
Recently several users are having issues printing to printers they have always printed to previously. Each one of them are on laptops and the issue ended up being that they had a different driver installed than what was on the print server.
The fix was to remove the printer, and manually remove the driver out of the default location and readd the printer from the print server and all is resolved.
My concern is, why is this happening? How are they getting the incorrect drivers on their laptops and not the same driver that the server has and how can I prevent this from continuing?