Word - "File in Use" pop-up window has incorrect name
Posted on 2014-04-17
The problem is when I have a Word doc. open and someone else on the network wants to open the doc, the "File in Use" pop-up window, says the "file is locked for editing by XXXX " But it displays someone elses name, not mine.
Excel displays the correct name. It is just Word that says I'm a different user.
How do I get Word to recognize and display to others, that I'm the one with the document open?
In the “Personalize your copy of Microsoft Office” section, it has the correct name for the user – so, the problem isn’t in that part.
Software is Win 7 Pro and Word 2010.