asked on

Printers don't show up under Terminal Services Server 2012

When I connect to my server 2012 server, none of my printers show up. I've configured the GPO to use the Easy Print driver first, but all of the printers show up in the event log saying there was no driver found. We want to use easy print, since installing drivers for hundreds of possible printers is a nightmare we don't wish to repeat. We have three server 2008 servers that use easy print quite successfully. So I'm wondering what I'm missing on the new servers.

Brad Bouchard

Have you verified this?

Hi,

First, in order to get Easy Print working, you need to have Remote Desktop Client 6.1 and .Net 3.0 installed on the client. Please verify that on your XP clients. http://technet.microsoft.com/en-us/library/cc753853(v=ws.10).aspx

If you are not to use Easy Print, you need to install printer drivers on the Remote Desktop Server for each redirected printer that you will use.

To identify the printers, you can check your System event log for event id 1111 as in the screenshot below:

Source: http://social.technet.microsoft.com/Forums/en-US/16086a1a-2a01-4a8e-8175-6cce53d77eb2/easy-print-issues-server-2012

Brad Bouchard

Also found this one: http://infused.co.nz/2013/04/02/remote-desktop-server-2012-and-easy-print-on-windows-xpvista/

Doug Poulin

ASKER

We've used easy print on our 2008 servers for over three years. And we have the most recent version of the rdp client. I'm testing using Win 7, so none of this applies. Any other ideas?

Brad Bouchard

Not based on what you've said.

What I would try next is to remove the feature, reboot, then re-add the feature and see what happens.

Doug Poulin

ASKER

There does not appear to be a feature specifically for easy print. I checked around the internet and for server 2008 you need .Net 3.0 SP1 (We have 3.5 and 4.0 installed) and XPS viewer. I've now have everything I can think of installed, but still no luck. If you know what specific feature includes this that would be helpful.

SOLUTION

Brad Bouchard

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Doug Poulin

ASKER

Ok. Print services were not installed. But they are now. Still no luck. Tried it on the domain server and one of the remote desktop hosts. Neither works.

Doug Poulin

ASKER

Back from the Easter break. Anyone have any ideas where to look next?

ASKER CERTIFIED SOLUTION

Doug Poulin

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Doug Poulin

ASKER

I figured this out on my own. The expert help while useful did not resolve the problem. I do however like to award points for their effort.