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Printers don't show up under Terminal Services Server 2012

Posted on 2014-04-17
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Last Modified: 2014-04-27
When I connect to my server 2012 server, none of my printers show up.  I've configured the GPO to use the Easy Print driver first, but all of the printers show up in the event log saying there was no driver found.  We want to use easy print, since installing drivers for hundreds of possible printers is a nightmare we don't wish to repeat.  We have three server 2008 servers that use easy print quite successfully.  So I'm wondering what I'm missing on the new servers.
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Question by:geekdad1
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Expert Comment

by:Brad Bouchard
ID: 40007932
Have you verified this?

Hi,


First, in order to get Easy Print working, you need to have Remote Desktop Client 6.1 and .Net 3.0 installed on the client. Please verify that on your XP clients. http://technet.microsoft.com/en-us/library/cc753853(v=ws.10).aspx

If you are not to use Easy Print, you need to install printer drivers on the Remote Desktop Server for each redirected printer that you will use.

To identify the printers, you can check your System event log for event id 1111 as in the screenshot below:


Source:  http://social.technet.microsoft.com/Forums/en-US/16086a1a-2a01-4a8e-8175-6cce53d77eb2/easy-print-issues-server-2012
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by:Brad Bouchard
ID: 40007935
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Author Comment

by:geekdad1
ID: 40007995
We've used easy print on our 2008 servers for over three years.  And we have the most recent version of the rdp client.  I'm testing using Win 7, so  none of this applies.  Any other ideas?
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LVL 17

Expert Comment

by:Brad Bouchard
ID: 40008782
Not based on what you've said.

What I would try next is to remove the feature, reboot, then re-add the feature and see what happens.
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Author Comment

by:geekdad1
ID: 40009322
There does not appear to be a feature specifically for easy print.  I checked around the internet and for server 2008 you need .Net 3.0 SP1 (We have 3.5 and 4.0 installed) and XPS viewer.  I've now have everything I can think of installed, but still no luck.  If you know what specific feature includes this that would be helpful.
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Assisted Solution

by:Brad Bouchard
Brad Bouchard earned 200 total points
ID: 40009487
Try removing the Print Server Role or associated features is what I meant.  Sorry for not being clearer.
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Author Comment

by:geekdad1
ID: 40009891
Ok.  Print services were not installed.  But they are now.  Still no luck.  Tried it on the domain server and one of the remote desktop hosts.  Neither works.
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by:geekdad1
ID: 40015498
Back from the Easter break.  Anyone have any ideas where to look next?
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Accepted Solution

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geekdad1 earned 0 total points
ID: 40016294
I've got it working but this is really strange.  When I logged in to my RD session host as the administrator and looked at the server manager, Remote desktop services was not showing up in the list.  This was confusing because I know I installed it using add roles/features but from the domain controller not directly on this server.  After installing it I had to use powershell to define the license server and connection broker.  Now at least on this server the printers are showing up.  The other servers only ever get logged into as admin so I can live without a printer on them.  On the plus side, my other problem which was that the servers didn't show up on the server manager under connections has been resolved as well.  Looks like I might have a working system after all.
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Author Closing Comment

by:geekdad1
ID: 40025569
I figured this out on my own.  The expert help while useful did not resolve the problem.  I do however like to award points for their effort.
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