Video mode restricted by administrator
Posted on 2014-04-17
Let me start by saying that this is xenapp 6.5 on server 2008r2, so the former registry settings for 4.5 or server 2003 do not apply here- this should all be dynamic.
I have a user that is using two 24" widescreen monitors and connecting internally to my published desktop. the message he is receiving is the following mode was not available - 3360x1050 x16bpp. the video has bee set to the following mode: 3035x948x 16bpp, i get a similar message if i try to go full screen with my two ultra-wide monitors (2560x1080 each)
I have made an attempt to adjust the memory limits under the Citrix farm policy within the app center console. Display memory limit has been bumped from 32MB to 131072kb, but it has made no difference. I know my policies are working as i have also dropped the color depth to 16 bit, and that is reflected in the message. Display mode degrade preference has also been enabled and set to degrade color depth first.
anywhere else to look?