"Access is denied" error from DFS share path but not UNC path
Posted on 2014-04-17
We have a Win2k8 domain environment with Win7 Pro computers. We have user folder redirection of Documents, Desktop, Favorites and Start Menu enabled which has been working well for a year or so. We also have offline caching enabled via GPO as most of our users have laptops.
We recently set up two new HP Compaq Elite 8300 desktop computers using the scheme. for some reason, one of the two desktops starting throwing up Access is Denied errors when accessing Desktop or other redirected files or folders from a domain user account. No one else in the organization is complaining about this issue.
If we access the files using a UNC path directly to the server (instead of the DFS path), we can access the files. It's only when going through the DFS share that it's a problem.
This is obviously associated with the local machine but I have no idea where else to look. Here's what we've tried:
- Reset/format the offline cache.
- Set perms on the entire user folder on the server to full access.
- Wipe the local copy of the user profile and rebuild.
- Logged on with a different user account.
If we turn off the offline cache and reboot then we can access the files through the DFS share. If we then turn it back on then the problem returns.
It's got to be something in the way the CSC mechanism interacts with local DFS service but I'm running out of places to look.
Thanks for your help.