Copier/Printer settings for Office 365

Posted on 2014-04-17
Last Modified: 2014-07-15
I recently moved from on prem email to office 365 and need to figure out how to setup our copiers to scan to email.  

I have been using the MX record as the SMTP server but sometimes they are filtered for SPAM...

I've read something about TLS/username/password but not sure if our copiers can do that...Anybody else have luck with scan to email once they migrated to Office 365?
Question by:vianceadmin
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 17

Expert Comment

by:Chris Millard
ID: 40007693
We have clients using Office 365 and scan to email (using BizHub mfps).  What make / model of map are you using?

Author Comment

ID: 40007760
Mix between Canon 3030's and Sharp MX5111's...
LVL 40

Expert Comment

by:Vasil Michev (MVP)
ID: 40008391
Follow the instructions in this article:
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

LVL 10

Expert Comment

ID: 40050383
You can use Office 365 for Scan to Email on the Sharp MX-5111. Login as admin on the web interface.  After logged in, go to network settings on the left hand side. Under network settings select services. In this area you can put in the smtp-server, SSL and user authentication information. From here click submit to save your changes. Then go back to either the general or protocol tab and select the smtp server tab. From here you can change the port from port 25 to whatever port that is being used by office 365. Click submit and then test your settings.

Author Comment

ID: 40050422
How do I get the smtp server?  Would I have to call Microsoft to get that?  Is it specific to me or can I use a general smtp server they have that will get it to work?  Thanks for the help by the way...
LVL 10

Expert Comment

ID: 40050503
The SMTP server is provided to you by microsoft. It can also be found  in the admin section of your 365 admin login although I am not sure exactly where it is located.  You could also go to a client who is using outlook to connect to a 365 account and get if from there.

Author Comment

ID: 40050698
I've got clients connected to 365 using Outlook but how do I see the SMTP server?  If I go to account settings the "exchange server" is there (bunch of random  It's different for each client so I don't think that's the address I'm looking for...I've also looked all in the admin section of 365 and it used to be there in older version but I can't find it now.
LVL 10

Accepted Solution

CincyItSolutions earned 500 total points
ID: 40050908

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Office 365 Script for reporting 4 31
ADFS: When usernames dont match with your Active Directory 26 60
Emails sent from iPhone rejected as spam 29 118
Auto BCC 8 27
Enabling the Skype for Business Meeting Scheduler in Hybrid OWA
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question