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Copier/Printer settings for Office 365

Posted on 2014-04-17
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Last Modified: 2014-07-15
I recently moved from on prem email to office 365 and need to figure out how to setup our copiers to scan to email.  

I have been using the MX record as the SMTP server but sometimes they are filtered for SPAM...

I've read something about TLS/username/password but not sure if our copiers can do that...Anybody else have luck with scan to email once they migrated to Office 365?
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Question by:vianceadmin
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LVL 17

Expert Comment

by:Chris Millard
ID: 40007693
We have clients using Office 365 and scan to email (using BizHub mfps).  What make / model of map are you using?
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Author Comment

by:vianceadmin
ID: 40007760
Mix between Canon 3030's and Sharp MX5111's...
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LVL 45

Expert Comment

by:Vasil Michev (MVP)
ID: 40008391
Follow the instructions in this article:

http://technet.microsoft.com/en-us/library/dn554323.aspx
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LVL 10

Expert Comment

by:CincyItSolutions
ID: 40050383
You can use Office 365 for Scan to Email on the Sharp MX-5111. Login as admin on the web interface.  After logged in, go to network settings on the left hand side. Under network settings select services. In this area you can put in the smtp-server, SSL and user authentication information. From here click submit to save your changes. Then go back to either the general or protocol tab and select the smtp server tab. From here you can change the port from port 25 to whatever port that is being used by office 365. Click submit and then test your settings.
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Author Comment

by:vianceadmin
ID: 40050422
How do I get the smtp server?  Would I have to call Microsoft to get that?  Is it specific to me or can I use a general smtp server they have that will get it to work?  Thanks for the help by the way...
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Expert Comment

by:CincyItSolutions
ID: 40050503
The SMTP server is provided to you by microsoft. It can also be found  in the admin section of your 365 admin login although I am not sure exactly where it is located.  You could also go to a client who is using outlook to connect to a 365 account and get if from there.
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Author Comment

by:vianceadmin
ID: 40050698
I've got clients connected to 365 using Outlook but how do I see the SMTP server?  If I go to account settings the "exchange server" is there (bunch of random numbers@domain.com).  It's different for each client so I don't think that's the address I'm looking for...I've also looked all in the admin section of 365 and it used to be there in older version but I can't find it now.
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CincyItSolutions earned 2000 total points
ID: 40050908
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