Copier/Printer settings for Office 365

Posted on 2014-04-17
Last Modified: 2014-07-15
I recently moved from on prem email to office 365 and need to figure out how to setup our copiers to scan to email.  

I have been using the MX record as the SMTP server but sometimes they are filtered for SPAM...

I've read something about TLS/username/password but not sure if our copiers can do that...Anybody else have luck with scan to email once they migrated to Office 365?
Question by:vianceadmin
LVL 17

Expert Comment

by:Chris Millard
ID: 40007693
We have clients using Office 365 and scan to email (using BizHub mfps).  What make / model of map are you using?

Author Comment

ID: 40007760
Mix between Canon 3030's and Sharp MX5111's...
LVL 39

Expert Comment

by:Vasil Michev (MVP)
ID: 40008391
Follow the instructions in this article:
Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

LVL 10

Expert Comment

ID: 40050383
You can use Office 365 for Scan to Email on the Sharp MX-5111. Login as admin on the web interface.  After logged in, go to network settings on the left hand side. Under network settings select services. In this area you can put in the smtp-server, SSL and user authentication information. From here click submit to save your changes. Then go back to either the general or protocol tab and select the smtp server tab. From here you can change the port from port 25 to whatever port that is being used by office 365. Click submit and then test your settings.

Author Comment

ID: 40050422
How do I get the smtp server?  Would I have to call Microsoft to get that?  Is it specific to me or can I use a general smtp server they have that will get it to work?  Thanks for the help by the way...
LVL 10

Expert Comment

ID: 40050503
The SMTP server is provided to you by microsoft. It can also be found  in the admin section of your 365 admin login although I am not sure exactly where it is located.  You could also go to a client who is using outlook to connect to a 365 account and get if from there.

Author Comment

ID: 40050698
I've got clients connected to 365 using Outlook but how do I see the SMTP server?  If I go to account settings the "exchange server" is there (bunch of random  It's different for each client so I don't think that's the address I'm looking for...I've also looked all in the admin section of 365 and it used to be there in older version but I can't find it now.
LVL 10

Accepted Solution

CincyItSolutions earned 500 total points
ID: 40050908

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Open the Page in Browser than Download 5 54
Client requirements for O365 6 43
Outlook 2016 and Office 365 Password Prompt 21 82
word 2016 1 30
Synchronize a new Active Directory domain with an existing Office 365 tenant
Read this checklist to learn more about the 15 things you should never include in an email signature.
Office 365 is currently available in five editions. Three of them are for business use: Office 365 Business Essentials, Office 365 Business, and Office 365 Business Premium. Two of them are for home/personal use: Office 365 Home and Office 365 Perso…
A company’s greatest vulnerability is their email. CEO fraud, ransomware and spear phishing attacks are the no1 threat to a company’s security. Cybercrime is responsible for the largest loss of money to companies today with losses projected to r…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now