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seagate warranty (disk inside branded PC)

when you buy a brand name PC, it has seagate disk. will seagate give/honor warranty or will they suggest since it was brought as part of a PC, the PC company (Dell) alone can service warranty for the disk?
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25112
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25112
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1 Solution
 
Tony GiangrecoCommented:
If you buy a branded PC like Dell, HP, Gateway, Acer... you get the warranty from that company. The hard drive and other devices are registered as OEM components. The warranty from Seagate is only good for the brand name like HP or dell to use.

Hope this clarifies the issue.
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25112Author Commented:
ok.. in this case, i can't call seagate and expect them to help, right?

dell warranty is 1 year.. is seagate also is 1 year?
the seagate is http://www.newegg.com/Product/Product.aspx?Item=N82E16822148840

and dell is inspiron 660
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Tony GiangrecoCommented:
If you purchase a Seagate from a retailer, you can get 1 to 5 years depending on the class of drive and model.

So, if you purchased a Dell pc, when that warranty expires, that's it.  Your only option was to either renew it before it expired or call Dell and see if they will allow you to extend it. if the drive just went out and it's out of warranty, it's time to buy a new hard drive and perform a clean install from the dell DVD's.... You do have installation DVD's... don't you?
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Tony GiangrecoCommented:
Here is a Seagate drive with a 3 year warranty

http://www.frys.com/product/6999647?site=sr:SEARCH:MAIN_RSLT_PG
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25112Author Commented:
this is a seagate that came with dell.
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Tony GiangrecoCommented:
Have I answered your question completely?
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25112Author Commented:
yes. thank you much!
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