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seagate warranty (disk inside branded PC)

Posted on 2014-04-17
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Last Modified: 2016-11-23
when you buy a brand name PC, it has seagate disk. will seagate give/honor warranty or will they suggest since it was brought as part of a PC, the PC company (Dell) alone can service warranty for the disk?
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Question by:25112
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Tony Giangreco earned 500 total points
ID: 40008057
If you buy a branded PC like Dell, HP, Gateway, Acer... you get the warranty from that company. The hard drive and other devices are registered as OEM components. The warranty from Seagate is only good for the brand name like HP or dell to use.

Hope this clarifies the issue.
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by:25112
ID: 40008059
ok.. in this case, i can't call seagate and expect them to help, right?

dell warranty is 1 year.. is seagate also is 1 year?
the seagate is http://www.newegg.com/Product/Product.aspx?Item=N82E16822148840

and dell is inspiron 660
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by:Tony Giangreco
ID: 40008062
If you purchase a Seagate from a retailer, you can get 1 to 5 years depending on the class of drive and model.

So, if you purchased a Dell pc, when that warranty expires, that's it.  Your only option was to either renew it before it expired or call Dell and see if they will allow you to extend it. if the drive just went out and it's out of warranty, it's time to buy a new hard drive and perform a clean install from the dell DVD's.... You do have installation DVD's... don't you?
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LVL 25

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by:Tony Giangreco
ID: 40008064
Here is a Seagate drive with a 3 year warranty

http://www.frys.com/product/6999647?site=sr:SEARCH:MAIN_RSLT_PG
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by:25112
ID: 40008071
this is a seagate that came with dell.
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by:Tony Giangreco
ID: 40008072
Have I answered your question completely?
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by:25112
ID: 40008073
yes. thank you much!
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