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DELL PE controllers will not firmware update

Tried to update perc 5/i controllers in pe 1950 and 2950.

Dont have floppy disk drives... so I thought I could do the windows update.

both Very quickly say succeeded, however, on reboot and inspection through update again and open manage they are still old version.

Am running with admin privileges on the update.

what gives??

Latest firmware is: 5.2.2-0072 and update reports controller is on 5.1.1-0040

Need to keep these servers running so need to work on this kit.

Many thanks in advance


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Romolo
Asked:
Romolo
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1 Solution
 
Tony GiangrecoCommented:
Download the firmware update labeled Harddrive. That should work for you.
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Seth SimmonsSr. Systems AdministratorCommented:
both Very quickly say succeeded

it didn't install; the update process takes a few minutes

scroll down to the 4th download; was that one the one you tried?

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=WJG5R&fileId=2953936580&osCode=WLHS1&productCode=poweredge-1950&languageCode=EN&categoryId=SF
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PowerEdgeTechIT ConsultantCommented:
Did you already update the BIOS and ESM/BMC?  They should be updated before the PERC is updated.  You should also update the driver before updating the firmware.
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RomoloIT Professional ConsultantAuthor Commented:
Yes.. I downloaded that 4th download...

ONLY update I have tried to apply at this time.

hard Drive suggests you need to have a floppy disk though... which I could source a usb floppy im sure but thought windows update should work a-ok.

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RomoloIT Professional ConsultantAuthor Commented:
Any more ideas please?

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Tony GiangrecoCommented:
If your company is the registered owner of the server, I'd call Dell's basic server support. I've spoken to them before and they can walk you through any situation you have on hardware and drivers. All you need is the service tag.

Hope this helps!
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PowerEdgeTechIT ConsultantCommented:
Which OS?  What is your BIOS version?  PERC driver version?
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PowerEdgeTechIT ConsultantCommented:
Next time try answering the question so we can help you.
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RomoloIT Professional ConsultantAuthor Commented:
Sorry Poweredge tech, but I did wait 2 weeks and nothing so I had to progress on.

I would of loved to have sorted this, but time did not allow after this 2 week period. It is still outstanding but the suggestions have not worked.

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PowerEdgeTechIT ConsultantCommented:
True, it was open for 2 weeks, however you asked for more ideas on 5/2, but then didn't respond to my question 7 minutes later.  Maybe you didn't see the relevance in the questions, but ALL of them could have an effect on it.

Good luck.
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RomoloIT Professional ConsultantAuthor Commented:
Didnt get anywhere on this one
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