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Interesting Exchange 2010 situation - setting up external forwards for sub domain

Posted on 2014-04-18
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Last Modified: 2014-05-22
Hi everyone,
I hope someone can help me get this settled.

I have a domain, call it widgets.com, it is a SBS 2011 server with Exchange 2010.  That has been working fine and we have very little problem with it.

We had to add widgets-uk.com to the Exchange server as a sub domain.

We have several requirements that need to be met, see below.


1.      All emails for this domain need to land in the main in box for widgets.com.  No problem here.  We added a sub domain, setup the MX record, then added SMTP records for each address that needed an address in widgets-uk.com.  Not very many (6).

2.      Each user needed to be able to send as the widgets-uk.com address.  We used a 3rd party product to achieve that.  Now that is working fine.  

3.      We have a general account - sales@widgets-uk.com that needs to be forwarded to some external addresses and sent to some internal addresses as well, see examples below.  
      a.      Jeff@ukwidgets.com
      b.      mary@ukwidgets.com
      c.      john@ukwidgets.com
      d.      Paul@widgets.com
      e.      steve@widgets.com
      f.      karen@widgets.com

4.      We have a user that has an internal address carl@widgets.com and a carl@widgets-uk.com address.  He gets email for both and can select carl@widgets-uk.com from a drop down on the from line, but can I make carl@widgets-uk.com the default?  He will use that address mostly for sending email.  Currently the default is carl@widgets.com.
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Question by:mcioffi209
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6 Comments
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 2000 total points
ID: 40009132
To forward the address to internal and external people, create a group, give it the preferred email address. Add the mailboxes to it.
For the external addresses, create Contacts in EMC for each address. Then add the address to the group.

For the user you want to change the default address, simply find the user in EMC, look at the email addresses tab. Untick the box at the bottom. You can then choose the address that is the default.

Simon.
0
 

Author Comment

by:mcioffi209
ID: 40028532
I will be working on this in the next couple days. I will post back how it goes.

Thanks.
0
 

Author Comment

by:mcioffi209
ID: 40080818
Sorry for the long delay.  Lots of stuff going on.

I have tried the forwarding using the group method and it is not working.

Steps so far:
     Created a Group called      saleswidgets-uk
     added an email address    sales@widgets-uk.com
     made the sales@widgets-uk.com the reply to address (it is now bold)
     In the members added an internal user, mike@widgets.com
     sent an email to sales@widgets-uk.com and checked mike@widgets.com to see if it arrived - NO

What did I miss?
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LVL 63

Assisted Solution

by:Simon Butler (Sembee)
Simon Butler (Sembee) earned 2000 total points
ID: 40082820
By default new groups do NOT allow external senders to use them. You have to disable the option that all senders are authenticated.

Simon.
0
 

Author Comment

by:mcioffi209
ID: 40085385
THANK YOU!!!

That did the trick.  I did miss that change.
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Author Closing Comment

by:mcioffi209
ID: 40085387
Need to keep in mind both parts of the solution.  But this took care of the need and I have everything running the way they needed it.
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