Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Adobe inDesign CS6 file crashes

Posted on 2014-04-18
3
Medium Priority
?
3,771 Views
1 Endorsement
Last Modified: 2014-04-25
I have iMAC users who have the same problem with Adobe inDesign CS6. When they open an inDesign file that is located on a network drive, our file servers are Windows 2008 R2, and leave the file open and computer goes to sleep or locked after waking the computer up inDesign shows the message that Network connection to the FileName has been lost, and after clicking OK on the error message inDesign crashes. Does anyone have a solution for the problem?

Thank you,

Sergey
1
Comment
Question by:Sergey_Nesterenko
3 Comments
 
LVL 3

Assisted Solution

by:Morgan C
Morgan C earned 1000 total points
ID: 40009643
Adobe has responded to this issue on their forums and declared it to be the intended functionality:

The error for "The network connection was lost" is actually a feature put into InDesign by design. It's a protection mechanism that occurs when InDesign is unable to write to the file in question for a various number of reasons. By shutting down we do our best to preserve your file integrity through the restore function. If we didn't shut the process down you would run the risk of damaging your files with bad write data.

More info HERE.
0
 
LVL 22

Accepted Solution

by:
Sigurdur Armannsson earned 1000 total points
ID: 40009649
I would change the energy saving of the macs. Sleeping on the macs has always been a problem on networks.

Uncheck:
Put hard disks to sleep and all this.
Turn display off. Uncheck this.

Go to screen savers and have it activate in 5-10 minutes.

This means that the display will be spared but the computer will not go to sleep and will not loose contact with the network.
0
 

Author Closing Comment

by:Sergey_Nesterenko
ID: 40023037
Thank you all, I did change power settings preventing iMac from going to sleep and hibernate. That looks like solved the problem.

Thank you,

Sergey
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
MSSQL DB-maintenance also needs implementation of multiple activities. However, unprecedented errors can hamper the database management. In that case, deploying Stellar SQL Database Toolkit ensures fast and accurate database and backup repair as wel…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…

580 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question