Solved

IIS on windows 8.1 - app pool keeps stopping

Posted on 2014-04-18
6
3,274 Views
Last Modified: 2014-04-29
Hi:

I have installed IIS 8 on my Windows 8.1 machine.  When I go to the Default Web Site and try to run it, I get a 503 error.  I notice that the Default Application Pool has stopped running.  I start the pool and then try to launch the site.  I get the same error and notice that the app pool has stopped working.  

Any suggestions greatly appreciated!

RBS
0
Comment
Question by:RBS
  • 3
  • 2
6 Comments
 
LVL 24

Expert Comment

by:Mohammed Khawaja
Comment Utility
Is there any other software running on port 80.  have you tried to create a new app pool?  Investigate event logs to find out what is the source of the problem.
0
 
LVL 52

Expert Comment

by:Carl Tawn
Comment Utility
Check the credentials for the application pool first, as they may be incorrect. Checking the Application and System logs on the machine might also shed some light.
0
 

Author Comment

by:RBS
Comment Utility
Thanks for your suggestions.  After further investigation, I found that my credentials were correct and I had no other apps running on the same port.  However, the post at http://stackoverflow.com/questions/5979980/application-pool-shutting-down did the trick -

"Application pool 'DefaultAppPool' is being automatically disabled due to a series of failures in the process(es) serving that application pool." in the System event log.
I changed the advanced setting of the app pool, "Load User Profile" from True to False and my app pool is running again using the configured identity (which, in my case is a domain account).


Why this was necessary, I have not idea...

RBS
0
Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

 
LVL 24

Accepted Solution

by:
Mohammed Khawaja earned 500 total points
Comment Utility
Below is explanation from Microsoft:

USER PROFILE

IIS doesn't load the Windows user profile, but certain applications might take advantage of it anyway to store temporary data. SQL Express is an example of an application that does this. However, a user profile has to be created to store temporary data in either the profile directory or in the registry hive. The user profile for the Network Service account was created by the system and was always available. However, with the switch to unique Application Pool identities, no user profile is created by the system. Only the standard application pools (DefaultAppPool and Classic .NET AppPool) have user profiles on disk. No user profile is created if the Administrator creates a new application pool.

However, if you want, you can configure IIS application pools to load the user profile by setting the LoadUserProfile attribute to "true".
0
 

Author Closing Comment

by:RBS
Comment Utility
Thanks Mohammed for the clear explanation.

RBS
0
 
LVL 24

Expert Comment

by:Mohammed Khawaja
Comment Utility
You are very welcome.
0

Featured Post

What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

Join & Write a Comment

Suggested Solutions

In my previous article (http://www.experts-exchange.com/Programming/Languages/.NET/.NET_Framework_3.x/A_4362-Serialization-in-NET-1.html) we saw the basics of serialization and how types/objects can be serialized to Binary format. In this blog we wi…
Running classic asp applications under Windows Server 2008 R2 (x64) and IIS 7 is not as easy as one may think. It took me a while to figure it out while getting error 8002801d a few times. After you install the OS you will need to install the fol…
This video discusses moving either the default database or any database to a new volume.
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now