Solved

Malaware Issues

Posted on 2014-04-19
5
228 Views
Last Modified: 2014-04-19
I am seeing several issues on my machine that I had not seen before.  I believe the machine to be infected and I need some help to get it clean again.

Here are the details:
Operating System: Windows 7 Home Premium
Model : Lenovo v570
CPU: Intel Core i5
Browsers Installed: IE, Chrome, Firefox


Observation: Whenever I attempt to go to a website
1. Sometimes the web page does not load at all.  Chrome gives good instruction to go into the setting and remove the proxy but I have to do that several times, even though I indicate that the automatic must not override.
2. At times other websites pop up that I did not indicate in the browser.  This happens particularly when I try to click on any buttons.



What I have already tried:
1. Installing McAfee
2. Installing AVG
3. Installing MalawareBytes
4. Installing RegClean Pro


Whatever has infected this machine, I have never seen anything so aggressive. It makes it impossible to work.

Anyone with suggestions on how to fix?
0
Comment
Question by:onaled777
5 Comments
 
LVL 24

Accepted Solution

by:
aadih earned 400 total points
ID: 40010486
Before you save your data and perform a clean install, try scanning with AdwCleaner:

http://www.bleepingcomputer.com/download/adwcleaner/ >

Assuming that you have disabled add-ons and removed any tool bars, already.
0
 
LVL 23

Assisted Solution

by:tailoreddigital
tailoreddigital earned 50 total points
ID: 40010513
In addition to the malware scanners,

This has been very useful for cleaning up browser issues,
http://www.snapfiles.com/get/avastbct.html
0
 
LVL 3

Assisted Solution

by:mlsbraves
mlsbraves earned 50 total points
ID: 40010581
I like to use Avast's Boot Time Scan. Download avast and make sure to get the latest updates. Then go to Scan and select a boot scan. Your computer will reboot and will scan before Windows loads.

Also, after this I like to reboot the computer into Safe mode and run Malwarebytes. Did your previous scan find anything?
0
 

Author Closing Comment

by:onaled777
ID: 40010624
aadih that adwcleaner was MAGNIFICENT. I needed to do absolutely nothing else after I used it.  The computer was pretty much back to normal but most importantly it was FULLY FUNCTIONAL.  

Thank you tailoreddigital and mlsbraves for participating.
0
 
LVL 24

Expert Comment

by:aadih
ID: 40010634
:-)
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction: I have always been a big fan of Windows but my liking towards it is slowly being eroded by the variety of other Applications that I encounter, when I browse the Web. Most of the software available is free and maybe Open Source too. …
INTRODUCTION The purpose of this document is to demonstrate the Installation and configuration of the Data Protection Manager product. Note that this demonstration was prepared on the basis of Windows OS is 2008 R2 and DPM 2010. DATA PROTECTI…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now