Sbovino
asked on
Internet Explorer stopped working - Other browsers OK
I have seen a problem quite like this. IE is not my default browser. I uncovered this due to an application that is hard coded top open IE. When I open IE nothing happens. When I enter a url it just sits there like it is not connected to the Internet. No errors, nothing. When I click on the gear everything is grayed out except File, Safety and View compatibility settings. I cannot get into settings. My first thought was corrupted files. I ran SFC /scannow and no errors are reported. Also did a DSIM restorehealth.
I am stumped at this point. I have been using 8.1 for some time and just noticed this.
I have turned off IE and brought it back to no avail using the Windows Features turn off/on option. If this was any other application I would delete and re-install but this is IE. Any attempt to download and install another version is blocked by MS indicating that it is already installed. Everything appears to be operating just fine except IE.
I am stumped at this point. I have been using 8.1 for some time and just noticed this.
I have turned off IE and brought it back to no avail using the Windows Features turn off/on option. If this was any other application I would delete and re-install but this is IE. Any attempt to download and install another version is blocked by MS indicating that it is already installed. Everything appears to be operating just fine except IE.
A repair install ("refresh") may solve this issue with Internet Explorer.
ASKER
Does a refresh wipe out my installed programs? Thanks From what I have read this will wipe all installed programs unless installed from the store. Too drastic for me. I can live with this problem as opposed to refreshing. Any other thoughts?
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ASKER
This looks good. I had done similar "repairs" under XP with good results. Thanks!
ASKER
I've requested that this question be closed as follows:
Accepted answer: 0 points for Sbovino's comment #a40010573
for the following reason:
This is the best advice I have seen. Hopefully it will repair whatever is going on.
Accepted answer: 0 points for Sbovino's comment #a40010573
for the following reason:
This is the best advice I have seen. Hopefully it will repair whatever is going on.
Although solved, let's be careful with the terms.
Q: Does a refresh wipe out my installed programs?
A: A refresh install will not affect installed programs...
Wrong. A refresh does wipe out installed programs. The process linked by aadih in his answer is not called a refresh but an inplace-upgrade (which does not harm installed programs).
Q: Does a refresh wipe out my installed programs?
A: A refresh install will not affect installed programs...
Wrong. A refresh does wipe out installed programs. The process linked by aadih in his answer is not called a refresh but an inplace-upgrade (which does not harm installed programs).