Solved

Microsoft Outlook 2010 error..."Outlook.pst" is not an Outlook data file (.pst)

Posted on 2014-04-21
5
1,706 Views
Last Modified: 2014-04-21
Hello Experts,
Came into work this morning and attempted to open my email (Outlook 2010).  Got an error message that 'Outlook.pst is not an Oulook data file'.  Following a suggestion, I deleted the profiles key in the registry.  Upon opening Outlook it made me create a new account.  I did so and it works fine, but all my prior email/contacts/calendar are in the other data file that won't open.  I tried adding it to my list of data files but am still getting the error message.  My new Outlook.pst file is under .../My Documents whereas my old file was under .../Local Settings/Application Data/Microsoft/Outlook.  How can I get my data back?

Thanks
0
Comment
Question by:Natspap
  • 3
  • 2
5 Comments
 
LVL 8

Expert Comment

by:Lee Ingalls
ID: 40012449
Run SCANPST.exe to repair the original .pst; it is installed with Outlook.
0
 

Author Comment

by:Natspap
ID: 40012488
Where do I run it from?
0
 
LVL 8

Accepted Solution

by:
Lee Ingalls earned 500 total points
ID: 40012558
Windows 7: Windows button, type scanpst... when you see the scanpst.exe appear click it.
Windows XP it's located C:\Program Files\Microsoft Office\Outlook14
0
 

Author Comment

by:Natspap
ID: 40012569
Sorry, running XP Pro.  Doesn't work from "Run"
0
 

Author Closing Comment

by:Natspap
ID: 40012626
Thank You.  The scanpst.exe utility repaired the file.
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Need to Edit a PDF 9 153
Cookies and new tab 3 36
Is there a way to adjust the order of the filters / labels in gmail? 6 48
reverse email lookup 8 54
Companies keep a much closer eye on costs today, so changing to new Technology – Microsoft Office 365 is the smartest move to take.
Pop culture is prime bait for hackers seeking to infect user’s computers and mobile devices with malicious malware. Hackers know exactly what the latest trends are online and know how to use them to their advantage.
An overview on how to enroll an hourly employee into the employee database and how to give them access into the clock in terminal.
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question