Solved

Microsoft Outlook 2010 error..."Outlook.pst" is not an Outlook data file (.pst)

Posted on 2014-04-21
5
1,743 Views
Last Modified: 2014-04-21
Hello Experts,
Came into work this morning and attempted to open my email (Outlook 2010).  Got an error message that 'Outlook.pst is not an Oulook data file'.  Following a suggestion, I deleted the profiles key in the registry.  Upon opening Outlook it made me create a new account.  I did so and it works fine, but all my prior email/contacts/calendar are in the other data file that won't open.  I tried adding it to my list of data files but am still getting the error message.  My new Outlook.pst file is under .../My Documents whereas my old file was under .../Local Settings/Application Data/Microsoft/Outlook.  How can I get my data back?

Thanks
0
Comment
Question by:Natspap
  • 3
  • 2
5 Comments
 
LVL 8

Expert Comment

by:Lee Ingalls
ID: 40012449
Run SCANPST.exe to repair the original .pst; it is installed with Outlook.
0
 

Author Comment

by:Natspap
ID: 40012488
Where do I run it from?
0
 
LVL 8

Accepted Solution

by:
Lee Ingalls earned 500 total points
ID: 40012558
Windows 7: Windows button, type scanpst... when you see the scanpst.exe appear click it.
Windows XP it's located C:\Program Files\Microsoft Office\Outlook14
0
 

Author Comment

by:Natspap
ID: 40012569
Sorry, running XP Pro.  Doesn't work from "Run"
0
 

Author Closing Comment

by:Natspap
ID: 40012626
Thank You.  The scanpst.exe utility repaired the file.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Explore the encryption capabilities built into Google Apps and how these features can help you meet privacy policy and regulatory compliance, but are not a full solution. Understand and compare the most popular email encryption services for Google A…
The advancement in technology has been a great source of betterment and empowerment for the human race, Nevertheless, this is not to say that technology doesn’t have any problems. We are bombarded with constant distractions, whether as an overload o…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

697 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question