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Outlook Web Access - deleting and moving

Posted on 2014-04-21
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141 Views
Last Modified: 2014-07-27
Using OWA with Exchange 2010 on SBS 2008

When deleting or moving and email I get the message

"Unexpected error occurred and your request cannot be handled"

When trying to save an Out of office reply I get

"Sorry! We're having trouble processing your request at the moment. Please try again in a few minutes."


The same problems do not occur if using the light version of OWA
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Question by:cdjohn31
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Expert Comment

by:dmwynne
ID: 40013473
What version of IE?
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Author Comment

by:cdjohn31
ID: 40013482
IE 11
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Expert Comment

by:dmwynne
ID: 40013513
Couple things to try :

Try from another machine.

Try using compability more as a test.  

Did this ever work on this machine,
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Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 

Author Comment

by:cdjohn31
ID: 40013522
All users experience the same problem on numerous machines.

Compatibility view - same error with or without

Same on Firefox and Chrome

No,. it has never worked
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Expert Comment

by:dmwynne
ID: 40013540
What is current patch level of exchange.
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Author Comment

by:cdjohn31
ID: 40013558
V14.3 Build 123.4
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Accepted Solution

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dmwynne earned 500 total points
ID: 40013650
Try resetting the OWA virtual directories:

Get-EcpVirtualDirectory | Remove-EcpVirtualDirectory
 New-EcpVirtualDirectory

Get-OwaVirtualDirectory | Remove-OwaVirtualDirectory
New-OwaVirtualDirectory
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Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

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