Solved

NEW exchange 2010 outlook 2010 loading profile

Posted on 2014-04-21
4
378 Views
Last Modified: 2014-04-23
We have a NEW exchange 2010 migrating from 2003.  Users are running  Outlook 2010.  It hangs on loading profile.  I've read numerous posts on deleting and recreating profiles.  I've tried this various different ways but it isn't working.  What else can I try?
0
Comment
Question by:MRGCD-IS
  • 3
4 Comments
 

Author Comment

by:MRGCD-IS
ID: 40012712
Also I am getting an error about not being able to sync w/ .ost files.  There ARE no .ost files in appdata\roaming\microsoft\outlook.
0
 
LVL 11

Accepted Solution

by:
hecgomrec earned 500 total points
ID: 40014837
.OST files are generated in:
%systemdrive%\users\username\AppData\Local\Microsoft\Outlook.

Make sure your Office/Outlook 2010 is fully updated, make sure the mailbox you are trying to open in on the 2010 Exchange, your MX and A records on your DNS should be pointing to your new Exchange.

Can you open OWA 2010 by going https://%yourserverIP%/owa and login?

If your Exchange 2010 is not yet the main server and you transferred mailboxes from the 2003 to it you won't be able to open the mailbox.  Exchange 2010 should be your main server so you can open the mailbox. (by changing MX and A records and firewall rules to point to your 2010 you make it your main server.)
0
 

Author Comment

by:MRGCD-IS
ID: 40014947
That is exactly our situation.  We were on 2003 and we migrated to 2010.  How do I make 2010 the main server?  MX and A records are not a concern because this is all internal - behind the firewall.
0
 

Author Comment

by:MRGCD-IS
ID: 40014991
I thought I'd mentioned it but I didn't... OWA works...  That is our temporary workaround for now until I can get Outlook working.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
This video walks the viewer through the process of creating Hyperlinks for the web and other documents. Select the "Insert" tab: Click "Hyperlink":  Type "http://" followed by a web address to reference a website or navigate to a document to ref…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question