Solved

Search not working

Posted on 2014-04-22
6
194 Views
Last Modified: 2014-05-27
Hello All,

I recently started to face a problem where in search is not working on one of the site collection for cross domain users. But they can perform search on other site collections on the same web application properly. The users belonging to the same domain can also view the search results on the problematic site collection. Crawling account has necessary permissions.

Eg: http://www.contoso.com/ - Search is working for cross domain users
      http://www.contoso.com/sites/teams - Not working  

There is no error on the page. It just says no search results were found ?
0
Comment
Question by:Mohit Nair
  • 4
6 Comments
 
LVL 31

Expert Comment

by:Jamie McAllister MVP
ID: 40014683
Do the users definitely have permissions with their domain credentials to view the problematic site collection where the search results reside?

Is there anything in the architecture that might stop the search service querying their credentials? (Is Cross Domain authentication setup correctly?)

Some food for thought;

http://stackoverflow.com/questions/12780886/cross-domain-access-in-sharepoint-2010

http://www.mattstratton.com/tech-tips/configuring-sharepoint-2010-search-in-a-one-way-trust-scenario

http://geekswithblogs.net/naijacoder/archive/2013/09/19/this-site-returns-no-result.aspx
0
 
LVL 9

Author Comment

by:Mohit Nair
ID: 40016873
As far as authentication is concerned,  users have access to the problematic site collection and also to the root site collection. To check the cross domain authentication I dont have access to the DNS server so cant check that for the time being. I have already come across the first 2 articles that you provided. Checked AAM settings.
My settings is as below
Default: https://www.contoso.com/
Intranet : http://www.contoso.com/
In content source I have both the url added. Initially the search wasnt working on the problematic web application on our end too. So I added a crawl rule on it and search started to work. But at their end its still not working. Need immediate help. Thanks.
0
 
LVL 10

Expert Comment

by:Minesh Shah
ID: 40016986
Interesting.

1. Compare URL (added into the search content source) with entry in AAM Zone for working & non-working site collections.
There should be a difference. make up that difference & you are done if you are lucky.

2. I would add a host entry in one of user machine (from whom search is not working) to point to search / index server & see the behaviour.

3. Cross check AAM, Host header entries and IIS bindings on front ends, index servers.
0
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

 
LVL 9

Author Comment

by:Mohit Nair
ID: 40022219
Now the search is not working at the root level too. AAM settings,host header and bindings all seems to be correct. If any of those are changed then either the site becomes inaccessible or search stop functioning. Please help..
0
 
LVL 9

Accepted Solution

by:
Mohit Nair earned 0 total points
ID: 40085489
This issue has been fixed now.Problem was that the cross domain users belong to Win 2003 functional level. So Search service account need to be added on the following group
Windows Authorization Access group and PreWindows 2000 group.
0
 
LVL 9

Author Closing Comment

by:Mohit Nair
ID: 40092485
This is the only way if there is a two way trust and still search doesnt work for cross domain users.
0

Featured Post

Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Work Over Net is a new and very powerful collaboration product. With its new easy interface it is becoming very competitive to other similar products like webex and office interactive. WON 2010 have the standard business tools needed for multi-offic…
Pimping Sharepoint 2007 without Server-Side Code Part 1 One of my biggest frustrations with Sharepoint 2007 in the corporate world is that while good-intentioned managers lock down the more interesting capabilities of Sharepoint programming in…
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question