SBS Server Crashed - Active Directory
Posted on 2014-04-22
A client called me this morning saying their server had crashed.
They couldn't gain access to the server at all.
two users came in at 7.30am this morning and everything was working ok.
The MD came into the office about 9am connected his laptop and that's when the problems happened. I logged into the server remotely and noticed these problems.
first error in event viewer
The "Windows default" Policy Module logged the following warning: The Active Directory connection to SERVER.domain.local has been reestablished to SERVER.Domain.local
Services stopped and will not start
MS Exchange EdgeSync
MS Exchange File Distribution
MS Exchange Forms Based
MS Exchange Information Store
MS Exchange RPC Client Access
MS EXchange system attendant
MS Exchange Throttling - says starting
MS Exchange Transport - says starting
Netlogon won't start
Network location awareness won't start
nor will windows time or worksation service
The internet works fine but the local network is down. I have uninstalled the LAN card and reinstalled but nothing.
In the bottom right the network card looks unplugged but under network and sharing centre it's enabled and online.
When i try and look for the server shares locally \\servername and press enter it get the error message 'windows cannot access \\servername
When I ping the server name from the server it brings back the IP6 address but I can ping the IP4 address of 192.168.5.2
We are running SBS2011 with exchange
Any issues as I am stuck?